Digital engagement

We have hypermetropia, and no plans to fix it

McKinsey recently found that among all digital initiatives, digital customer engagement is the top priority for CEOs. PwC found that 90% of respondents in its 2013 US CEO survey are planning to invest more in customer and client engagement programs. We couldn’t agree more. After all, eGain was launched as a company in the late ‘90s based on that exact vision of digital customer engagement—some might say we have hypermetropia to be able to see that far ahead!

“Thought-leading” the thought leaders (McKinsey included!) is an eGain trait. We’ve been doing it for over a decade with a series of industry-first innovations. Today, our top-rated customer engagement solutions power digital engagement transformation for leading brands. While we might have hypermetropia, we also help clients address their near-term business goals, delivering rapid value upon deployment.

So, do you want to engage customers better today, while future-proofing for tomorrow with a clear near-term and long-term vision? Start your journey with us now!