Knowledge chaos in the enterprise is overwhelming
Content silos
Tactical AI tools
Non-compliant processes
Harmonize it with
the eGain AI Knowledge Hub
the eGain AI Knowledge Hub
Connect all your content silos to a knowledge hub
Create and curate knowledge with AI and experts
Configure content workflows for compliance and speed
Get quick value with best practice implementation
Architected to deliver trusted answers at scale
AI Knowledge Hub in action
How BT optimizes agent performance across 25M customer conversations every year
37%
increase in
First Contact Resolution
30
points rise in
Net Promoter Score
50%
improvement in
speed to competence
Check out our best practices and analyst reports
Knowledge Management
for Dummies
eGain 2nd Special edition
Updated with GenAI best practices
