Awards
2022
June, 2022
The 2022 CRM Top 100
eGain has been named in The 2022 CRM Top 100 Companies in Customer Service, Marketing, and Sales by CRM Magazine
2021

KMWorld Trend-Setting Product of 2021: eGain Messaging Hub
July, 2021
KMWorld AI50 : The Companies Empowering Intelligent Knowledge Management 2021
March, 2021
eGain named in KMWorld 100 Companies That Matter in Knowledge Management 2021
2020

Trend-Setting Product of 2020: eGain™
March, 2020
eGain named in the list of KMWorld 100 Companies That Matter in Knowledge Management 2020

The 2020 CRM Top 100
eGain has been named in The 2020 CRM Top 100 Companies in Customer Service, Marketing, and Sales by CRM Magazine
2019
2018
2017

KMWorld Trend-Setting Products of 2017: eGain VA
March, 2017
KMWorld 100 Companies That Matter in Knowledge Management 2017
The 2017 CRM Service Leaders: Contact Center SearcheGain has been rated a “Leader” in the Contact Center Search category by CRM Magazine.
2016

eGain’s tenth year in KMWorld’s “100 Companies That Matter in Knowledge Management” list: View From The Top
2015
2014
2013
2012
2011

eGain named to Software Magazine’s 29th Annual Software 500
May, 2011
eGain inducted into KMWorld’s 2011 “Hall of Fame”
February, 2011
eGain featured in KMWorld’s “100 Companies that Matter in Knowledge Management” list fifth year in a row

eGain Interactive Sales Suite™ named KMWorld Trend-Setting Product of 2011
March, 2011
eGain lands 2011 “Rising Star” honors from CRM magazine
Named a “Leader” in Web Support category, cited for introducing its innovative Social Experience Suite in 2010