Events
UPCOMING EVENTS
August 3-6, 2020
Enterprise Connect 2020
Moscone Center, San Francisco
August 24-28, 2020
Caesars Forum, Las Vegas
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RECENT EVENTS
June 30, 2020
Webinar by eGain
Transforming Messaging for Customer Engagement
11 am Pacific Time
June 9, 2020
Webinar by eGain, featuring the Tryg Success Story
Taming the COVID-19 Customer Service Crisis
11 am BST
May 19, 2020
Part of the Banking Transformed webinar series with Jim Marous
Scaling Financial Customer Service and Advice Amid COVID-19 Chaos
April 28, 2020
Webinar by eGain and KMWorld
AI Knowledge: The Cure for CX and AX Woes Amid Covid-19
11 am Pacific Time
April 21, 2020
Webinar by eGain and Forrester
Sustaining CX Excellence Amid Covid-19
10 am BST
April 9, 2020
Webinar by eGain and Forrester
Sustaining CX Excellence Amid Covid-19
11 am Pacific Time/ 1 pm Central Time
March 4, 2020
Webinar by eGain and Forrester
Bank Sales Are Broken: How to Fix it and Win A Greater Share of Wallet
March 2-3, 2020
Bank Innovation – Ignite 2020
Grand Hyatt Seattle
March 3, 2020
Customer Service 2020: Reflect, Refocus, Reignite
London Hilton on Park Lane
Visit us at booth #9
February 13, 2020
Future of the Contact Centre
Victoria Park Plaza, London
February 6-7, 2020
Microsoft Ignite The Tour
Washington, DC
February 2-5, 2020
Avaya Engage
Phoenix, US
February 5, 2020
Webinar by eGain and Destination CRM
Chatbots for Customer Engagement
11 am Pacific Time
November 19-22, 2019
Dreamforce 2019
San Francisco, California
Visit us at booth #437
November 12-13, 2019
CCA Annual Conference
Hilton, Glasgow, UK
November 6, 2019
Webinar by eGain and AMA
Why Chatbots Fail: How to Succeed & At-Scale Success Stories
October 21-23, 2019
National Credit Union Call Center Resource SPEAK Easy
Park MGM, Las Vegas, US
Know more
October 15, 2019
Hyatt Regency O’Hare, Chicago
October 9-10, 2019
Digital Transformation Expo
Booth no Q34 | ExCel, London
September 23-25, 2019
Bank Customer Experience Summit
Chicago, Illinois, US
September 17-19, 2019
Cisco Sales Summit
Fort Lauderdale, Florida, US
September 19, 2019
Webinar at CX Network Live: Customer Insights and Data Analytics
Topic: AI Case Studies – Fuel Innovation in Digital Customer Engagement in 30 Days
Speaker: Stephen Kennedy, Director of Solutions Strategy, eGain
June 24-28, 2019
The Mirage, Las Vegas, Nevada
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May 22-23, 2019
Gartner Customer Experience & Technologies Summit 2019
Booth no S4 | London, UK
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May 13, 2019
The Brewery, London
April 18, 2019
Webinar
State of Customer Service Messaging & Best Practices for Success
By eGain and Forrester | 8 am Pacific Time
April 9, 2019
Webinar
AI Use-Cases & At-Scale Success Stories in Customer & Employee Experience Transformation
By eGain and KMWorld | 11 am Pacific Time
March 27-28, 2019
Call & Contact Centre Expo
Booth no 262 ExCel | London
March 18-21, 2019
Gaylord Palms, Orlando, FL
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March 20, 2019
Webinar
Making Contact Center Agents Successful in the Digital Era
By eGain and CRM Magazine | 11 am Pacific Time
March 6, 2019
Webinar
The Best Ways to Use AI in the Contact Centre
By eGain and Call Centre Helper
View webinar recording
February 26, 2019
Webinar
Contact Center AI That Works
By eGain and CCNG
February 14, 2019
Webinar
Customer Support AI and Knowledge That Works
By eGain and TSIA
February 13, 2019
Future of the Contact Centre Conference
Victoria Park Plaza | London
Visit us at booth #2
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January 20-23, 2019
Avaya Engage
Austin, Texas
January 23, 2019
CX and CRM Megatrends to Watch and Leverage in 2019
An eGain webinar, with CRM Magazine | 11 am Pacific Time