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Events

UPCOMING EVENTS

WEBINARS

August 18, 2021

Webinar with Forrester, Infogain, and eGain
Continuous Conversations: The New Frontier in Digital Engagement
Register


August 25—September 29, 2021

eGain 21 webinar series

eGain 21 Webinar Series

  • August 25 | 8.30 am PDT
    eGain Knowledge Hub™: The Best Knowledge Solution Just Got Better!
  • September 01 | 8.30 am PDT
    eGain Messaging Hub™: From Siloed Mess to Unified Harmony
  • September 15 | 8.30 am PDT
    eGain Analytics Hub™: Orchestrate Customer Journeys and Contact Center Operations
  • September 29 | 8.30 am PDT
    eGain Composable Experience Platform™: Connect, Solve, Optimize

You need to register only once

OTHER EVENTS

September 13-15, 2021

Bank Customer Experience (BCX) Summit
Chicago


October 11-13, 2021

NCUCCC Las Vegas
Park MGM, Las Vegas


November 15-18, 2021

KMWorld 2021
JW Marriott, Washington, DC


November 16-17, 2021

Logo Call & Contact Centre Expo

Call and Contact Centre Expo
ExCeL, London


December 16-18, 2021

CCW Contact Center Week Las Vegas logo

CCW Customer Contact Week
Caesars Forum, Las Vegas

RECENT EVENTS

July 13-15, 2021

CX Network Live Contact Centers
CX Network Live: Contact Centers


July 15, 2021

Webinar hosted by Group Futurista
Future of Chatbots & Conversational AI
3 PM BST / 10 AM ET


June 24-25, 2021

CCA Summer Convention 2021


May 25, 2021

Directors Club Webinar
Transform IVR Experiences with Digitalization & AI


April 21, 2021

Logo The Financial Brand Forum

A Banking Transformed webinar with Jim Marous
Scaling Financial Customer Service and Advice Amid COVID-19 Chaos


April 14-15, 2021

Logo

10th Annual Strategic Customer Excellence Summit
Virtual event


March 24, 2021

An eGain webinar with Sheila McGee-Smith
Transform IVR Experiences With Digitalization and AI


March 10, 2021

Webinar hosted by CRM Magazine
Smart IVRs for Exceptional Service


March 4, 2021

The Accelerated Digitalisation & Self-Serve Conference


February 24, 2021

An eGain-ICMI webinar
Delivering Digital Customer Experiences For The New Normal


January 19, 2021

CCA Webinar
Delivering on the digital urgency for customer service in the pandemic era and beyond


December 7-9, 2020


View more information


December 8-9, 2020

Cisco WebexOne
View more information


November 25, 2020

Whitehall Media
The Enterprise Digital Workplace 2020 – VIRTUALCONFEX
View more information


November 18-19, 2020

CX Europe 2020

Forrester 2020 CX Europe
Live Virtual Experience

November 10-11, 2020

Logo Call & Contact Centre Expo
Call and Contact Centre Expo 2020
ExCel, London, UK


November 5, 2020

Webinar by KMWorld and eGain
From Virtual Idiots To Virtual Wizards
Transforming Chatbots With Next-Gen Knowledge


October 13-14, 2020


Digital Experience Event


October 27, 2020

CX: Customer Contact Week Europe
1 pm GMT


October 6, 2020

NS Tech Webinar
Sustaining CX Excellence Amid COVID-19


September 28-30, 2020

NCUCCC Virtual Event
Las Vegas


September 24-25, 2020

 
2020 UWEBC Annual Conference


September 15-16, 2020


CX Network Live: Customer Insight, Data & Analytics


August 24-28, 2020

Logo CCW
View more information


September 1, 2020

Webinar by eGain, featuring Google
Google’s Business Messages and eGain


August 3-6, 2020

Logo Enterprise Connect
Enterprise Connect Virtual 2020


June 30, 2020

Webinar by eGain
Transforming Messaging for Customer Engagement


June 9, 2020

Webinar by eGain, featuring the Tryg Success Story
Taming the COVID-19 Customer Service Crisis


May 19, 2020

Logo The Financial Brand Forum

Part of the Banking Transformed webinar series with Jim Marous
Scaling Financial Customer Service and Advice Amid COVID-19 Chaos


April 28, 2020

Webinar by eGain and KMWorld
AI Knowledge: The Cure for CX and AX Woes Amid Covid-19

April 21, 2020

Webinar by eGain and Forrester
Sustaining CX Excellence Amid Covid-19


April 9, 2020

Webinar by eGain and Forrester
Sustaining CX Excellence Amid Covid-19


March 4, 2020

Webinar by eGain and Forrester
Bank Sales Are Broken: How to Fix it and Win A Greater Share of Wallet


March 2-3, 2020

Bank Innovation – Ignite 2020
Grand Hyatt Seattle


March 3, 2020

Logo The Institute of Customer Service

Customer Service 2020: Reflect, Refocus, Reignite
London Hilton on Park Lane
Visit us at booth #9


February 13, 2020

Future of the Contact Centre
Victoria Park Plaza, London


February 6-7, 2020

Microsoft Ignite The Tour
Washington, DC


February 5, 2020

Webinar by eGain and Destination CRM
Chatbots for Customer Engagement
11 am Pacific Time


February 2-5, 2020

Avaya Engage
Phoenix, US


November 19-22, 2019

Dreamforce 2019
San Francisco, California
Visit us at booth #437


November 12-13, 2019

CCA Annual Conference
Hilton, Glasgow, UK


November 6, 2019

Webinar by eGain and AMA
Why Chatbots Fail: How to Succeed & At-Scale Success Stories


October 21-23, 2019

National Credit Union Call Center Resource SPEAK Easy
Park MGM, Las Vegas, US
Know more


October 15, 2019

Logo eGain Experience 360
Hyatt Regency O’Hare, Chicago


October 9-10, 2019

Digital Transformation Expo
Booth no Q34 | ExCel, London