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Events

UPCOMING WEBINARS

March 10, 2021

Webinar hosted by CRM Magazine
Smart IVRs for Exceptional Service
11 AM PT / 2 PM ET
Register


March 24, 2021

Logo The Financial Brand Forum

A Banking Transformed webinar with Jim Marous
Scaling Financial Customer Service and Advice Amid COVID-19 Chaos


June 15, 2021

Webinar hosted by Group Futurista
Topic: The Future of Conversational AI In Post-Covid World

UPCOMING EVENTS

March 4, 2021

The Accelerated Digitalisation & Self-Serve Conference
Register


March 17-19, 2021

Bank Customer Experience (BCX) Summit
Chicago


April 13-15, 2021

Logo

10th Annual Strategic Customer Excellence Summit
Virtual event


June 16-17, 2021

Logo Call & Contact Centre Expo

Call and Contact Centre Expo
Venue: ExCeL, London


June 21, 2021

CCA Annual Conference

RECENT EVENTS

February 24, 2021

An eGain-ICMI webinar
Delivering Digital Customer Experiences For The New Normal


January 19, 2021

CCA Webinar
Delivering on the digital urgency for customer service in the pandemic era and beyond


December 7-9, 2020


View more information


December 8-9, 2020

Cisco WebexOne
View more information


November 25, 2020

Whitehall Media
The Enterprise Digital Workplace 2020 – VIRTUALCONFEX
View more information


November 18-19, 2020

CX Europe 2020

Forrester 2020 CX Europe
Live Virtual Experience


November 10-11, 2020

Logo Call & Contact Centre Expo
Call and Contact Centre Expo 2020
ExCel, London, UK


November 5, 2020

Webinar by KMWorld and eGain
From Virtual Idiots To Virtual Wizards
Transforming Chatbots With Next-Gen Knowledge
11 am Pacific Time


October 13-14, 2020


Digital Experience Event


October 27, 2020

CX: Customer Contact Week Europe
1 pm GMT


October 6, 2020

NS Tech Webinar
Sustaining CX Excellence Amid COVID-19
11 am BST

 

September 28-30, 2020

NCUCCC Virtual Event
Las Vegas


September 24-25, 2020

 
2020 UWEBC Annual Conference


September 15-16, 2020


CX Network Live: Customer Insight, Data & Analytics
Online event | Free to attend


August 24-28, 2020

Logo CCW
View more information


September 1, 2020

Webinar by eGain, featuring Google
Google’s Business Messages and eGain
11 am Pacific Time


August 3-6, 2020

Logo Enterprise Connect
Enterprise Connect Virtual 2020


June 30, 2020

Webinar by eGain
Transforming Messaging for Customer Engagement
11 am Pacific Time


June 9, 2020

Webinar by eGain, featuring the Tryg Success Story
Taming the COVID-19 Customer Service Crisis
11 am BST


May 19, 2020

Logo The Financial Brand Forum

Part of the Banking Transformed webinar series with Jim Marous
Scaling Financial Customer Service and Advice Amid COVID-19 Chaos


April 28, 2020

Webinar by eGain and KMWorld
AI Knowledge: The Cure for CX and AX Woes Amid Covid-19
11 am Pacific Time


April 21, 2020

Webinar by eGain and Forrester
Sustaining CX Excellence Amid Covid-19
10 am BST


April 9, 2020

Webinar by eGain and Forrester
Sustaining CX Excellence Amid Covid-19
11 am Pacific Time/ 1 pm Central Time

March 4, 2020

Webinar by eGain and Forrester
Bank Sales Are Broken: How to Fix it and Win A Greater Share of Wallet


March 2-3, 2020

Bank Innovation – Ignite 2020
Grand Hyatt Seattle


March 3, 2020

Logo The Institute of Customer Service

Customer Service 2020: Reflect, Refocus, Reignite
London Hilton on Park Lane
Visit us at booth #9


February 13, 2020

Future of the Contact Centre
Victoria Park Plaza, London


February 6-7, 2020

Microsoft Ignite The Tour
Washington, DC


February 5, 2020

Webinar by eGain and Destination CRM
Chatbots for Customer Engagement
11 am Pacific Time


February 2-5, 2020

Avaya Engage
Phoenix, US


November 19-22, 2019

Dreamforce 2019
San Francisco, California
Visit us at booth #437


November 12-13, 2019

CCA Annual Conference
Hilton, Glasgow, UK


November 6, 2019

Webinar by eGain and AMA
Why Chatbots Fail: How to Succeed & At-Scale Success Stories


October 21-23, 2019

National Credit Union Call Center Resource SPEAK Easy
Park MGM, Las Vegas, US
Know more


October 15, 2019

Logo eGain Experience 360
Hyatt Regency O’Hare, Chicago


October 9-10, 2019

Digital Transformation Expo
Booth no Q34 | ExCel, London