August 18, 2021

Webinar with Forrester, Infogain, and eGain
Continuous Conversations: The New Frontier in Digital Engagement

August 25—September 29, 2021

eGain 21 webinar series

eGain 21 Webinar Series

  • August 25 | 8.30 am PDT
    eGain Knowledge Hub™: The Best Knowledge Solution Just Got Better!
  • September 01 | 8.30 am PDT
    eGain Messaging Hub™: From Siloed Mess to Unified Harmony
  • September 15 | 8.30 am PDT
    eGain Analytics Hub™: Orchestrate Customer Journeys and Contact Center Operations
  • September 29 | 8.30 am PDT
    eGain Composable Experience Platform™: Connect, Solve, Optimize

You need to register only once


September 13-15, 2021

Bank Customer Experience (BCX) Summit

October 11-13, 2021

NCUCCC Las Vegas
Park MGM, Las Vegas

November 15-18, 2021

KMWorld 2021
JW Marriott, Washington, DC

November 16-17, 2021

Logo Call & Contact Centre Expo

Call and Contact Centre Expo
ExCeL, London

December 16-18, 2021

CCW Contact Center Week Las Vegas logo

CCW Customer Contact Week
Caesars Forum, Las Vegas


July 13-15, 2021

CX Network Live Contact Centers
CX Network Live: Contact Centers

July 15, 2021

Webinar hosted by Group Futurista
Future of Chatbots & Conversational AI
3 PM BST / 10 AM ET

June 24-25, 2021

CCA Summer Convention 2021

May 25, 2021

Directors Club Webinar
Transform IVR Experiences with Digitalization & AI

April 21, 2021

Logo The Financial Brand Forum

A Banking Transformed webinar with Jim Marous
Scaling Financial Customer Service and Advice Amid COVID-19 Chaos

April 14-15, 2021


10th Annual Strategic Customer Excellence Summit
Virtual event

March 24, 2021

An eGain webinar with Sheila McGee-Smith
Transform IVR Experiences With Digitalization and AI

March 10, 2021

Webinar hosted by CRM Magazine
Smart IVRs for Exceptional Service

March 4, 2021

The Accelerated Digitalisation & Self-Serve Conference

February 24, 2021

An eGain-ICMI webinar
Delivering Digital Customer Experiences For The New Normal

January 19, 2021

CCA Webinar
Delivering on the digital urgency for customer service in the pandemic era and beyond

December 7-9, 2020

View more information

December 8-9, 2020

Cisco WebexOne
View more information

November 25, 2020

Whitehall Media
The Enterprise Digital Workplace 2020 – VIRTUALCONFEX
View more information

November 18-19, 2020

CX Europe 2020

Forrester 2020 CX Europe
Live Virtual Experience

November 10-11, 2020

Logo Call & Contact Centre Expo
Call and Contact Centre Expo 2020
ExCel, London, UK

November 5, 2020

Webinar by KMWorld and eGain
From Virtual Idiots To Virtual Wizards
Transforming Chatbots With Next-Gen Knowledge

October 13-14, 2020

Digital Experience Event

October 27, 2020

CX: Customer Contact Week Europe
1 pm GMT

October 6, 2020

NS Tech Webinar
Sustaining CX Excellence Amid COVID-19

September 28-30, 2020

NCUCCC Virtual Event
Las Vegas

September 24-25, 2020

2020 UWEBC Annual Conference

September 15-16, 2020

CX Network Live: Customer Insight, Data & Analytics

August 24-28, 2020

Logo CCW
View more information

September 1, 2020

Webinar by eGain, featuring Google
Google’s Business Messages and eGain

August 3-6, 2020

Logo Enterprise Connect
Enterprise Connect Virtual 2020

June 30, 2020

Webinar by eGain
Transforming Messaging for Customer Engagement

June 9, 2020

Webinar by eGain, featuring the Tryg Success Story
Taming the COVID-19 Customer Service Crisis

May 19, 2020

Logo The Financial Brand Forum

Part of the Banking Transformed webinar series with Jim Marous
Scaling Financial Customer Service and Advice Amid COVID-19 Chaos

April 28, 2020

Webinar by eGain and KMWorld
AI Knowledge: The Cure for CX and AX Woes Amid Covid-19

April 21, 2020

Webinar by eGain and Forrester
Sustaining CX Excellence Amid Covid-19

April 9, 2020

Webinar by eGain and Forrester
Sustaining CX Excellence Amid Covid-19

March 4, 2020

Webinar by eGain and Forrester
Bank Sales Are Broken: How to Fix it and Win A Greater Share of Wallet

March 2-3, 2020

Bank Innovation – Ignite 2020
Grand Hyatt Seattle

March 3, 2020

Logo The Institute of Customer Service

Customer Service 2020: Reflect, Refocus, Reignite
London Hilton on Park Lane
Visit us at booth #9

February 13, 2020

Future of the Contact Centre
Victoria Park Plaza, London

February 6-7, 2020

Microsoft Ignite The Tour
Washington, DC

February 5, 2020

Webinar by eGain and Destination CRM
Chatbots for Customer Engagement
11 am Pacific Time

February 2-5, 2020

Avaya Engage
Phoenix, US

November 19-22, 2019

Dreamforce 2019
San Francisco, California
Visit us at booth #437

November 12-13, 2019

CCA Annual Conference
Hilton, Glasgow, UK

November 6, 2019

Webinar by eGain and AMA
Why Chatbots Fail: How to Succeed & At-Scale Success Stories

October 21-23, 2019

National Credit Union Call Center Resource SPEAK Easy
Park MGM, Las Vegas, US
Know more

October 15, 2019

Logo eGain Experience 360
Hyatt Regency O’Hare, Chicago

October 9-10, 2019

Digital Transformation Expo
Booth no Q34 | ExCel, London