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Events

UPCOMING EVENTS

October 15, 2019


Hyatt Regency O’Hare, Chicago
Register now, it’s free!


RECENT EVENTS

June 24-28, 2019


The Mirage, Las Vegas, Nevada
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May 22-23, 2019

Gartner Customer Experience & Technologies Summit 2019
Booth no S4  |  London, UK
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May 13, 2019


The Brewery, London


April 18, 2019

Webinar 
State of Customer Service Messaging & Best Practices for Success

By eGain and Forrester  |  8 am Pacific Time


April 9, 2019

Webinar
AI Use-Cases & At-Scale Success Stories in Customer & Employee Experience Transformation

By eGain and KMWorld | 11 am Pacific Time


March 27-28, 2019


Call & Contact Centre Expo
Booth no 262 ExCel  |  London
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March 18-21, 2019


Gaylord Palms, Orlando, FL
Visit us at booth #1103
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March 20, 2019

Webinar
Making Contact Center Agents Successful in the Digital Era​

By eGain and CRM Magazine  | 11 am Pacific Time


March 6, 2019

Webinar
The Best Ways to Use AI in the Contact Centre

By eGain and Call Centre Helper
View webinar recording


February 26, 2019

Webinar
Contact Center AI That Works

By eGain and CCNG


February 14, 2019

Webinar
Customer Support AI and Knowledge That Works

By eGain and TSIA


February 13, 2019

Future of the Contact Centre Conference
Victoria Park Plaza |  London
Visit us at booth #2
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January 20-23, 2019


Austin, Texas


January 23, 2019

CX and CRM Megatrends to Watch and Leverage in 2019
An eGain webinar, with CRM Magazine | 11 am Pacific Time


December 12, 2018

Webinar Digitalize the Contact Center Agent Desktop: What, Why, and How
By eGain & CRM Magazine
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December 05, 2018

Webinar Digitalize the Contact Centre Agent Desktop: What, Why, and How
By eGain & MyCustomer
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November 13, 2018


Hyatt Regency, O’Hare, Chicago


November 6-7, 2018

Customer Experience World
The Focus Group
Edgbaston Cricket Ground  |  Birmingham, UK
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November 6-7, 2018

KMWorld 2018
The Knowledge Management & Enterprise Solutions Conference
Booth no 206 JW Marriott  |  Washington, DC
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October 31-November 1, 2018

Cisco Customer Journey Solutions Sales Summit
Booth no 10 Hyatt Regency  |  New Orleans, LA


October 25, 2018

The New Cisco ECE
Capabilities and Best Practices for Success  |  An eGain+Cisco webinar


October 10, 2018

Digital Experience Innovation
Budapest Music Center, Budapest  |  Hosted by eGain and Pattern


September 25, 2018


UW E-Business Consortium (UWEBC) Annual Conference
University of Wisconsin, Wisconsin


September 25-26, 2018

AI Tech World Printworks, SE16  |  London Visit us at booth A2


September 26, 2018

Transforming Customer Service with Artificial Intelligence
Roundtable webinar, hosted by CRM Magazine | 11 am PT


September 12, 2018

Chatbots for Customer Service: What Consumers Want, and Best Practices From Two Decades
An eGain webinar, with Chatbots.org | 11 am PT


May 21-24, 2018


ICMI Contact Center Expo Orlando, Florida
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May 24-25, 2018


Gartner Customer Experience & Technologies Summit
Park Plaza Westminster Bridge, London
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May 17, 2018

eGain Solve Demos and Product Q&A Webinar


May 14, 2018


The Brewery, London


May 7-10, 2018


New Orleans Marriott Downtown, New Orleans


April 19, 2018

eGain Partner 60


April 18, 2018

Free eGain webinar featuring Forrester US and UK Customer Experience: Revive the Phoenix From the Ashes
7 am to 8 am Pacific Time / 3 pm to 4 pm BST


March 21-22, 2018


ExCel, London


March 12-15, 2018


Orlando, Florida


February 25-March 01, 2018


CUNA Governmental Affairs Conference Washington, D.C.


February 26-March 01, 2018


Estrel Congress Center, Berlin


February 15, 2018


Artificial Intelligence-Powered Tools and Applications for the Contact Center
770 West Dayton Street, Madison, WI 53706


January 28-31, 2018

Avaya Engage
New Orleans Visit us at booth #720