Events
UPCOMING WEBINARS
March 10, 2021
Webinar hosted by CRM Magazine
Smart IVRs for Exceptional Service
11 AM PT / 2 PM ET
Register
March 24, 2021
A Banking Transformed webinar with Jim Marous
Scaling Financial Customer Service and Advice Amid COVID-19 Chaos
June 15, 2021
Webinar hosted by Group Futurista
Topic: The Future of Conversational AI In Post-Covid World
UPCOMING EVENTS
March 4, 2021
The Accelerated Digitalisation & Self-Serve Conference
Register
March 17-19, 2021
Bank Customer Experience (BCX) Summit
Chicago
April 13-15, 2021
10th Annual Strategic Customer Excellence Summit
Virtual event
June 16-17, 2021
Call and Contact Centre Expo
Venue: ExCeL, London
June 21, 2021
CCA Annual Conference
RECENT EVENTS
February 24, 2021
An eGain-ICMI webinar
Delivering Digital Customer Experiences For The New Normal
January 19, 2021
CCA Webinar
Delivering on the digital urgency for customer service in the pandemic era and beyond
December 7-9, 2020
December 8-9, 2020
Cisco WebexOne
View more information
November 25, 2020
The Enterprise Digital Workplace 2020 – VIRTUALCONFEX
View more information
November 18-19, 2020
Forrester 2020 CX Europe
Live Virtual Experience
November 10-11, 2020
Call and Contact Centre Expo 2020
ExCel, London, UK
November 5, 2020
Webinar by KMWorld and eGain
From Virtual Idiots To Virtual Wizards
Transforming Chatbots With Next-Gen Knowledge
11 am Pacific Time
October 13-14, 2020
Digital Experience Event
October 27, 2020
CX: Customer Contact Week Europe
1 pm GMT
October 6, 2020
NS Tech Webinar
Sustaining CX Excellence Amid COVID-19
11 am BST
September 28-30, 2020
NCUCCC Virtual Event
Las Vegas
September 24-25, 2020
September 15-16, 2020
CX Network Live: Customer Insight, Data & Analytics
Online event | Free to attend
August 24-28, 2020
September 1, 2020
Webinar by eGain, featuring Google
Google’s Business Messages and eGain
11 am Pacific Time
August 3-6, 2020
Enterprise Connect Virtual 2020
June 30, 2020
Webinar by eGain
Transforming Messaging for Customer Engagement
11 am Pacific Time
June 9, 2020
Webinar by eGain, featuring the Tryg Success Story
Taming the COVID-19 Customer Service Crisis
11 am BST
May 19, 2020
Part of the Banking Transformed webinar series with Jim Marous
Scaling Financial Customer Service and Advice Amid COVID-19 Chaos
April 28, 2020
Webinar by eGain and KMWorld
AI Knowledge: The Cure for CX and AX Woes Amid Covid-19
11 am Pacific Time
April 21, 2020
Webinar by eGain and Forrester
Sustaining CX Excellence Amid Covid-19
10 am BST
April 9, 2020
Webinar by eGain and Forrester
Sustaining CX Excellence Amid Covid-19
11 am Pacific Time/ 1 pm Central Time
March 4, 2020
Webinar by eGain and Forrester
Bank Sales Are Broken: How to Fix it and Win A Greater Share of Wallet
March 2-3, 2020
Bank Innovation – Ignite 2020
Grand Hyatt Seattle
March 3, 2020
Customer Service 2020: Reflect, Refocus, Reignite
London Hilton on Park Lane
Visit us at booth #9
February 13, 2020
Future of the Contact Centre
Victoria Park Plaza, London
February 6-7, 2020
Microsoft Ignite The Tour
Washington, DC
February 5, 2020
Webinar by eGain and Destination CRM
Chatbots for Customer Engagement
11 am Pacific Time
February 2-5, 2020
Avaya Engage
Phoenix, US
November 19-22, 2019
Dreamforce 2019
San Francisco, California
Visit us at booth #437
November 12-13, 2019
CCA Annual Conference
Hilton, Glasgow, UK
November 6, 2019
Webinar by eGain and AMA
Why Chatbots Fail: How to Succeed & At-Scale Success Stories
October 21-23, 2019
National Credit Union Call Center Resource SPEAK Easy
Park MGM, Las Vegas, US
Know more
October 15, 2019
Hyatt Regency O’Hare, Chicago
October 9-10, 2019
Digital Transformation Expo
Booth no Q34 | ExCel, London
