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Events

UPCOMING EVENTS

August 3-6, 2020

Logo Enterprise Connect

Enterprise Connect 2020
Moscone Center, San Francisco

August 24-28, 2020

Logo CCW

Caesars Forum, Las Vegas
View more information

 

November 10-11, 2020

Call and Contact Centre Expo 2020

Logo Call & Contact Centre Expo
ExCel, London, UK
Visit us at booth #2080

RECENT EVENTS

June 30, 2020

Webinar by eGain
Transforming Messaging for Customer Engagement
11 am Pacific Time


June 9, 2020

Webinar by eGain, featuring the Tryg Success Story
Taming the COVID-19 Customer Service Crisis
11 am BST


May 19, 2020

Logo The Financial Brand Forum

Part of the Banking Transformed webinar series with Jim Marous
Scaling Financial Customer Service and Advice Amid COVID-19 Chaos


April 28, 2020

Webinar by eGain and KMWorld
AI Knowledge: The Cure for CX and AX Woes Amid Covid-19
11 am Pacific Time


April 21, 2020

Webinar by eGain and Forrester
Sustaining CX Excellence Amid Covid-19
10 am BST


April 9, 2020

Webinar by eGain and Forrester
Sustaining CX Excellence Amid Covid-19
11 am Pacific Time/ 1 pm Central Time


March 4, 2020

Webinar by eGain and Forrester
Bank Sales Are Broken: How to Fix it and Win A Greater Share of Wallet


March 2-3, 2020

Bank Innovation – Ignite 2020
Grand Hyatt Seattle


March 3, 2020

Logo The Institute of Customer Service

Customer Service 2020: Reflect, Refocus, Reignite
London Hilton on Park Lane
Visit us at booth #9


February 13, 2020

Future of the Contact Centre
Victoria Park Plaza, London


February 6-7, 2020

Microsoft Ignite The Tour
Washington, DC


February 2-5, 2020

Avaya Engage
Phoenix, US


 

February 5, 2020

Webinar by eGain and Destination CRM
Chatbots for Customer Engagement
11 am Pacific Time


November 19-22, 2019

Dreamforce 2019
San Francisco, California
Visit us at booth #437


November 12-13, 2019

CCA Annual Conference
Hilton, Glasgow, UK


November 6, 2019

Webinar by eGain and AMA
Why Chatbots Fail: How to Succeed & At-Scale Success Stories


October 21-23, 2019

National Credit Union Call Center Resource SPEAK Easy
Park MGM, Las Vegas, US
Know more


October 15, 2019

Logo eGain Experience 360
Hyatt Regency O’Hare, Chicago


October 9-10, 2019

Digital Transformation Expo
Booth no Q34 | ExCel, London


September 23-25, 2019

Bank Customer Experience Summit
Chicago, Illinois, US


September 17-19, 2019

Cisco Sales Summit
Fort Lauderdale, Florida, US


September 19, 2019

Webinar at CX Network Live: Customer Insights and Data Analytics
Topic: AI Case Studies – Fuel Innovation in Digital Customer Engagement in 30 Days
Speaker: Stephen Kennedy, Director of Solutions Strategy, eGain

Know more


June 24-28, 2019

The Mirage, Las Vegas, Nevada
View more information


May 22-23, 2019

Gartner Customer Experience & Technologies Summit 2019
Booth no S4  |  London, UK
View more information


 

May 13, 2019

Logo eGain Digital Experience 2019
The Brewery, London


April 18, 2019

Webinar 
State of Customer Service Messaging & Best Practices for Success

By eGain and Forrester  |  8 am Pacific Time


April 9, 2019

Webinar
AI Use-Cases & At-Scale Success Stories in Customer & Employee Experience Transformation

By eGain and KMWorld | 11 am Pacific Time


March 27-28, 2019

Call & Contact Centre Expo
Booth no 262 ExCel  |  London


March 18-21, 2019

Gaylord Palms, Orlando, FL
View more information


March 20, 2019

Webinar
Making Contact Center Agents Successful in the Digital Era​

By eGain and CRM Magazine  | 11 am Pacific Time


March 6, 2019

Webinar
The Best Ways to Use AI in the Contact Centre

By eGain and Call Centre Helper
View webinar recording


February 26, 2019

Webinar
Contact Center AI That Works

By eGain and CCNG


February 14, 2019

Webinar
Customer Support AI and Knowledge That Works

By eGain and TSIA


February 13, 2019

Future of the Contact Centre Conference
Victoria Park Plaza |  London
Visit us at booth #2
View more information


January 20-23, 2019

Avaya Engage
Austin, Texas


January 23, 2019

CX and CRM Megatrends to Watch and Leverage in 2019
An eGain webinar, with CRM Magazine | 11 am Pacific Time