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Events
UPCOMING EVENTS
October 26-27, 2021
WebexOne 2021
8 AM PT | Virtual
November 04, 2021
The Customer-Focused Contact Centres Conference
Online
November 15-18, 2021
KMWorld 2021
JW Marriott, Washington, DC
November 16-17, 2021
Call and Contact Centre Expo
ExCeL, London
December 13-16, 2021
CCW Customer Contact Week
Caesars Forum, Las Vegas
RECENT EVENTS
September 8—October 20, 2021
September 8 | 8.30 am PDT
eGain Knowledge Hub™: The Best Knowledge Solution Just Got Better!
September 22 | 8.30 am PDT
eGain Conversation Hub™: From Siloed Mess to Unified Harmony
October 5 | 8.30 am PDT
eGain Analytics Hub™: Orchestrate Customer Journeys and Contact Center Operations
October 20 | 8.30 am PDT
eGain Composable Experience Platform™: Connect, Solve, Optimize
October 19, 2021
Institute of Customer Service Annual Conference 2021
Redefining the Service Nation – Building a better future
London Hilton on Park Lane, London
October 11-13, 2021
NCUCCC Las Vegas
Park MGM, Las Vegas
September 30, 2021
Forrester CX EMEA
Online
September 28-29, 2021
CCW: Optimise your digital CX facility with chatbots, AI and self-service
Online
September 27-29, 2021
Enterprise Connect
Gaylord Palms, Orlando, FL
September 13-15, 2021
Bank Customer Experience (BCX) Summit
Chicago
August 18, 2021
Webinar with Forrester and eGain
Continuous Conversations: The New Frontier in Digital Engagement
July 13-15, 2021
CX Network Live: Contact Centers
July 15, 2021
Webinar hosted by Group Futurista
Future of Chatbots & Conversational AI
3 PM BST / 10 AM ET
June 24-25, 2021
May 25, 2021
Directors Club Webinar
Transform IVR Experiences with Digitalization & AI
April 21, 2021
A Banking Transformed webinar with Jim Marous
Scaling Financial Customer Service and Advice Amid COVID-19 Chaos
April 14-15, 2021
10th Annual Strategic Customer Excellence Summit
Virtual event
March 24, 2021
An eGain webinar with Sheila McGee-Smith
Transform IVR Experiences With Digitalization and AI
March 10, 2021
Webinar hosted by CRM Magazine
Smart IVRs for Exceptional Service
March 4, 2021
The Accelerated Digitalisation & Self-Serve Conference
February 24, 2021
An eGain-ICMI webinar
Delivering Digital Customer Experiences For The New Normal
January 19, 2021
CCA Webinar
Delivering on the digital urgency for customer service in the pandemic era and beyond
