#1 knowledge-powered automation platform for customer engagement Conversation Hub Serve customers consistently across touchpoints. Empower agents with a modern omnichannel desktop. Knowledge Hub Eliminate knowledge silos. Guide customers and agents to the best answer. Streamline content authoring and management. Analytics Hub Measure, manage, and optimize service operations. Personalize dashboards and reports to meet business needs. NEWSFebruary 28, 2023eGain to participate in the Annual ROTH Conference on March 13, 2023February 15, 2023eGain integrates with Microsoft Teams™ to boost employee productivityFebruary 14, 2023eGain reports record revenue in second quarter of fiscal 2023