#1 knowledge-powered automation platform for customer engagement Conversation Hub Serve customers consistently across touchpoints. Empower agents with a modern omnichannel desktop. Knowledge Hub Eliminate knowledge silos. Guide customers and agents to the best answer. Streamline content authoring and management. Analytics Hub Measure, manage, and optimize service operations. Personalize dashboards and reports to meet business needs. NEWSMay 5, 2022eGain reports record revenue in third quarter of fiscal 2022, up 21% year over yearApril 28, 2022eGain to announce fiscal 2022 third quarter financial results on May 5, 2022March 3, 2022Wisconsin Department of Workforce Development selects eGain for knowledge-powered digital citizen engagement