#1 knowledge-powered automation platform for customer engagement Conversation Hub Serve customers consistently across touchpoints. Empower agents with a modern omnichannel desktop. Knowledge Hub Eliminate knowledge silos. Guide customers and agents to the best answer. Streamline content authoring and management. Analytics Hub Measure, manage, and optimize service operations. Personalize dashboards and reports to meet business needs. NEWSDecember 1, 2022eGain named as a supplier on the Crown Commercial Services G-Cloud frameworkNovember 14, 2022eGain reports record revenue in first quarter of fiscal 2023, up 20% year over yearNovember 4, 2022eGain wins KMWorld Magazine’s Readers’ Choice Award for 2022
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