#1 knowledge-powered automation platform for customer engagement Conversation Hub Serve customers consistently across touchpoints. Empower agents with a modern omnichannel desktop. Knowledge Hub Eliminate knowledge silos. Guide customers and agents to the best answer. Streamline content authoring and management. Analytics Hub Measure, manage, and optimize service operations. Personalize dashboards and reports to meet business needs. NEWSFebruary 8, 2023eGain delivers Instant Answers™ with generative AI, driving knowledge automationFebruary 1, 2023eGain to announce fiscal 2023 second quarter financial results on February 14, 2023December 1, 2022eGain named as a supplier on the Crown Commercial Services G-Cloud framework
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