#1 knowledge-powered automation platform for customer engagement Conversation Hub Serve customers consistently across touchpoints. Empower agents with a modern omnichannel desktop. Knowledge Hub Eliminate knowledge silos. Guide customers and agents to the best answer. Streamline content authoring and management. Analytics Hub Measure, manage, and optimize service operations. Personalize dashboards and reports to meet business needs. NEWSMay 17, 2023eGain announces upcoming investor conferencesMay 11, 2023eGain reports fiscal 2023 third quarter financial resultsMay 4, 2023Randolph-Brooks Federal Credit Union partners with eGain and GreenPath for AI-powered coaching automation