KNOWLEDGE FOR CUSTOMER SERVICE
Ready to hub
your knowledge?
One source of trusted answers for all customer queries
Connect silos, dispel chaos, cut costs
Correct, consumable answers curated at unmatched speed with AI and experts working in tandem
Curate once, use everywhere
Knowledge Management Gartner Market Guide
For Customer Service Knowledge Management Systems
Experience the difference with a free no commitment 4-week pilot!
IITD
eGain has great technology and a unique way of doing things. We spend a lot of time thinking about how large businesses can consume innovation quickly. eGain Innovation in 30 Days™ (earlier known as eGain Try+Buy™) is a guided innovation consumption model that is safe, easy, and risk-free. A typical client can begin delivering knowledge and AI-powered customer service within days.
Latest News
OCT 15, 2024
AI knowledge thought leaders and practitioners to convene at eGain Solve 2024
Read more
SEPT 5, 2024
eGain Announces Fourth Quarter and Fiscal Year 2024 Financial Results; AI Knowledge Fuels New Logo Momentum
Read more