#1 knowledge-powered automation platform for customer engagement Conversation Hub Serve customers consistently across touchpoints. Empower agents with a modern omnichannel desktop. Knowledge Hub Eliminate knowledge silos. Guide customers and agents to the best answer. Streamline content authoring and management. Analytics Hub Measure, manage, and optimize service operations. Personalize dashboards and reports to meet business needs. NEWSJune 14, 2022Contact center agents struggle with traditional desktop tools to handle customer queries, survey findsJune 10, 2022eGain Knowledge Hub™ now available for Cisco Webex Contact CenterJune 9, 2022eGain clients shine in Newsweek’s Best Customer Service Survey yet again
