Press Clippings

September 9
eGain AssistGPT™, eGain’s Generative AI Assistant for Knowledge Automation
KMWorld

August 21
The Enterprise AI Sourcebook is Here
Enterprise AI World

July 26
Work at the Speed of Knowledge: Generative AI and the Future of Knowledge Management
APQC

July 8
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2024 CRM Top 100
destinationCRM

May 24
TELUS International and eGain collaborate to offer elevated CCaaS with KM and AI
KMWorld

May 22
TELUS International announced a partnership with eGain
Smart Customer Service

May 21
TELUS International Partners with eGain to Elevate its Contact Center as a Service (CCaaS) Offering with Modern Knowledge Management and AI Functionalities
TELUS International

May 15
Knowledge Revolution with Generative AI: Megatrends & Success Stories
APQC

April 29
Cultivating a symbiosis of GenAI and KM in the enterprise
KMWorld

March 20
The Key Missing Ingredient In GenAI Transformation Of Customer Engagement
Forbes

March 13
KMWorld 100 Companies That Matter in Knowledge Management 2024
KMWorld

February 26
eGain Debuts AssistGPT™ at CCW Berlin, Revolutionizing Customer Service with AI
BNN Breaking