News
PRESS RELEASES
APRIL 2022
April 28
eGain to announce fiscal 2022 third quarter financial results on May 5, 2022
MARCH 2022
FEBRUARY 2022
February 25
eGain to showcase financial coaching automation solution at CUNA GAC 2022
February 21
eGain to showcase AI knowledge innovation and client success at Mobile World Congress 2022
February 03
eGain Knowledge Hub receives ServiceNow Built on Now certification
JANUARY 2022
January 26
eGain to announce fiscal 2022 second quarter financial results on February 3, 2022
January 12
eGain Achieves FedRAMP Authorization with IRS Sponsorship
DECEMBER 2021
December 31
eGain announces 2021 EMEA Partner Award winners
December 13
eGain announces 2021 NA Partner Award winners
December 13
eGain Knowledge Hub™ now available on Five9 CX Marketplace
NOVEMBER 2021
November 16
Marquee eGain client bags KMWorld Reality Award for 2021
November 02
eGain to announce fiscal 2022 first quarter financial results on November 9, 2021
November 02
eGain CEO to keynote at the KMWorld Connect Conference 2021
November 01
eGain Knowledge Hub™ now available on Genesys® AppFoundry™
OCTOBER 2021
October 26
Hypergrowth UK auto insurance firm selects eGain for knowledge-powered customer engagement
SEPTEMBER 2021
September 07
eGain launches the Knowledge Hub, turbocharging digital transformation of customer engagement
September 01
Premier crypto exchange selects eGain for knowledge-powered customer service
PRESS CLIPPINGS
MAY 2022
May 12
Starting A New 401(k) Program? 14 Helpful Tips From Finance Experts
Forbes Finance Council
APRIL 2022
April 07
Millennial Market Share: How Banks Can Grab an Unfair Advantage
The Financial Brand
MARCH 2022
March 29
The top trends in knowledge management for 2022
KMWorld
March 18
Solving the Contact Center Knowledge Crisis from the Great Retignation
Smart Customer Service
March 08
Knowledge Management: Killer ROI Examples from the Global 1000
KM Institute
March 04
2022: Year of Knowledge Management for Customer Service
KMWorld
March 04
KMWorld 100 Companies That Matter in Knowledge Management 2022
KMWorld
FEBRUARY 2022
February 15
Up Your Query Handling Ante With Modern Knowledge Management To Differentiate CX
ExecutiveBiz
JANUARY 2022
January 14
eGain Cloud Service Receives FedRAMP Authorization
ExecutiveBiz
January 13
eGain Achieves FedRAMP Authorization with IRS Sponsorship
Contact Centre Helper
January 13
eGain Achieves FedRAMP Authorization with IRS sponsorship
Tech News Hub
January 13
eGain Achieves FedRAMP Authorization
destinationCRM
January 11
What Needs to Change to Fix Banking’s Totally Busted Sales Model
The Financial Brand
January 5
Digital Customer Service Predictions for 2022 and How to Excel
ContactCenterWorld
January 5
eGain announces 2021 EMEA Partner Award winners
MyCustomer
January 5
eGain announces 2021 EMEA Partner Award winners
Tech News Hub
January 3
eGain Knowledge Hub Now Available for Five9 Customers
CX Today
DECEMBER 2021
December 21
Knowledge Management: Don’t Do Digital Customer Service Without It
Medium
December 16
Reimagining Financial Education in the Human + Digital Era
PixelSpoke
December 13
VOX Network Solutions Awarded 2021 Partner of the Year NA by eGain
VOX Network Solutions
December 13
eGain Knowledge Hub Available on Five9 CX Marketplace
Call Centre Helper
December 13
eGain Knowledge Hub™ now available on Five9 CX Marketplace
MyCustomer
