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News
PRESS RELEASES
JULY 2021
July 15
eGain expects fiscal 2021 revenue and earnings to exceed guidance
JUNE 2021
June 02
The Family Court of the State of Delaware advances digital citizen engagement with eGain
MAY 2021
May 28
eGain to participate in Craig-Hallum Institutional Investor Virtual Conference on June 2, 2021
May 12
eGain to present at the 16th Annual Needham Virtual Technology & Media Conference on May 17, 2021
May 11
eGain reports SaaS revenue growth of 19% for first nine months of fiscal 2021
May 04
eGain to announce fiscal 2021 third quarter financial results on May 11, 2021
APRIL 2021
April 20
Goodyear rolls out digital customer service with eGain
April 01
Hypergrowth retailer automates digital shopper engagement with eGain
MARCH 2021
March 17
Legacy IVRs fail to deliver good experiences, underscoring need for digitalization
March 09
eGain announces schedule of virtual investor conferences in March
March 02
GreenPath and eGain launch unique anytime-anywhere Virtual Financial Coach™
FEBRUARY 2021
February 10
eGain reports SaaS revenue growth of 21% for first six months of fiscal 2021
JANUARY 2021
January 27
eGain to announce fiscal 2021 second quarter financial results on February 10, 2021
January 05
eGain to present at the 23rd Annual Needham Virtual Growth Conference on January 12, 2021
PRESS CLIPPINGS
JULY 2021
July 20
Solving the financial sector’s contact center challenge
BT
July 08
KMWorld AI50 : The Companies Empowering Intelligent Knowledge Management 2021
KMWorld
JUNE 2021
June 16
The Sustainable Work-From-Home Contact Center: Deliver Contextual Knowledge and Conversational Guidance
Contact Center Pipeline
June 11
Mission Failure: The Banking Industry’s Approach to Financial Health
The Financial Brand
June 08
eGain achieves HITRUST CSF® Certification to manage risk, improve security posture, and meet compliance requirements
MyCustomer
June 02
The Family Court of the State of Delaware advances digital citizen engagement with eGain
MyCustomer
June issue
Creating a Sustainable Work-from-Home Contact Center
Contact Center Pipeline
APRIL 2021
April 14
Finding ways to reassess your finances and save money in a pandemic
wxyz.com
April 12
#2527: Why the Banking Industry Struggles to Move the Needle in Financial Wellness
CUbroadcast
MARCH 2021
March 25
Turn Credit Declines Into A Win-Win
BankDirector.com
March 08
Modernizing Knowledge Management Transforms Customer Service
KMWorld
March 08
KMWorld 100 Companies That Matter in Knowledge Management 2021
KMWorld
March 08
GreenPath and eGain partner to provide virtual financial tool
KMWorld
JANUARY 2021
January 25
Transforming chatbots with next-gen knowledge
KMWorld
January 03
7 Customer Service Mistakes Companies Should Avoid Making in 2021
CustomerThink
