PRESS RELEASES

FEBRUARY 2025

February 06
eGain to Announce Fiscal 2025 Second Quarter Financial Results on February 13, 2025

DECEMBER 2024

December 13
eGain Named a Visionary in the 2024 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center

NOVEMBER 2024

November 13
eGain to Showcase AI Knowledge Innovations and Best Practices at Stuttgart KM Days 2024

November 12
eGain Announces First Quarter 2025 Financial Results

November 8
eGain wins KMWorld Magazine’s Readers’ Choice Award for 2024

OCTOBER 2024

October 29
eGain Announces Game-Changing Enhancements to its AI Knowledge Platform at Solve 24

October 15
AI knowledge thought leaders and practitioners to convene at eGain Solve 2024

SEPTEMBER 2024

September 6
eGain Announces Fourth Quarter and Fiscal Year 2024 Financial Results; AI Knowledge Fuels New Logo Momentum

AUGUST 2024

August 28
eGain to Announce Fiscal 2024 Fourth Quarter and Full Year Financial Results on September 5, 2024

August 14
eGain releases “Knowledge Management for Dummies, eGain 2nd Special Edition” with John Wiley & Sons

JUNE 2024

June 14
Virginia529 Selects eGain AI Knowledge to Elevate Customer and Advisor Experience

June 13
eGain named a Representative Vendor in the 2024 Gartner® Market Guide for Customer Service Knowledge Management Systems

MAY 2024

May 31
eGain Announces Increase to Stock Repurchase Program of $20 Million

May 29
Global 50 Manufacturing Giant Trusts eGain for Knowledge-Powered Customer Service

May 09
eGain reports continued momentum in new logo wins driven by AI knowledge offering

MAY 02
eGain Announces Webinar on Gen AI for Service, Featuring Success Story from Leading Utility Client

APRIL 2024

April 30
eGain to Announce Fiscal 2024 Third Quarter Financial Results on May 9, 2024

VIEW MORE PRESS RELEASES

PRESS CLIPPINGS

FEBRUARY 2025

February 10
KM & AI Summit 2025 keynote to showcase knowledge management and AI as the backbone for customer service success
KMWorld

JANUARY 2025

January 6
eGain Customers Share Their Experiences at the KMWorld Conference
KMWorld

January 6
KMWorld Conference Wrap-Up and Look Ahead
KMWorld

DECEMBER 2024

December 17
Gartner Magic Quadrant for CRM Customer Engagement Center (CEC) 2024: The Rundown
CX Today

NOVEMBER 2024

November 22
Specialized Bicycles Rides with eGain
destinationCRM

November 19
KMWorld 2024 kicks off with a major focus on humans and AI working together
KMWorld

November 4
2024 Readers’ Choice Award- BEST CX AND SUPPORT – eGain – Safely harness GenAI with controls and guardrails
KMWorld

November 4
eGain AI Agent Centers Transparency, Trust, and Knowledge System Integration
Enterprise AI World

November 4
KMWorld Readers’ Choice Award Winners 2024
KMWorld

November 4
eGain AI Agent centers transparency, trust, and knowledge system integration
KMWorld

OCTOBER 2024

October 31
A Q&A with Ashu Roy, eGain’s CEO
destinationCRM

October 31
Need to Make Progress on Virtual Customer Assistance?
insurance Edge

October 31
eGain announces enhancements to its AI Knowledge Platform at Solve 24
IT reseller

October 30
KM, AI Need to Work Together for Optimum Success, eGain Speakers Contend
Smart Customer Service

SEPTEMBER 2024

September 9
eGain AssistGPT™, eGain’s Generative AI Assistant for Knowledge Automation
KMWorld

VIEW MORE PRESS CLIPPINGS

Skip to content