PRESS RELEASES

JUNE 2024

June 14
Virginia529 Selects eGain AI Knowledge to Elevate Customer and Advisor Experience

June 13
eGain named a Representative Vendor in the 2024 Gartner® Market Guide for Customer Service Knowledge Management Systems

MAY 2024

May 31
eGain Announces Increase to Stock Repurchase Program of $20 Million

May 29
Global 50 Manufacturing Giant Trusts eGain for Knowledge-Powered Customer Service

May 09
eGain reports continued momentum in new logo wins driven by AI knowledge offering

MAY 02
eGain Announces Webinar on Gen AI for Service, Featuring Success Story from Leading Utility Client

APRIL 2024

April 30
eGain to Announce Fiscal 2024 Third Quarter Financial Results on May 9, 2024

MARCH 2024

March 25
eGain Announces AssistGPT™ for CCaaS at Enterprise Connect

March 12
eGain to Participate in the Annual Roth Conference on March 18, 2024

March 08
GreenPath and eGain Expand Capabilities Offered by Anytime-Anywhere Virtual Financial Coach

FEBRUARY 2024

February 23
eGain to exhibit novel AI Knowledge capabilities at Call Centre World 2024 in Berlin

February 08
eGain reports growing profitability in its fiscal second quarter

DECEMBER 2023

December 12
TENAQUIP Selects eGain for Digital Customer Service

December 05
Investment Management Giant Selects eGain to Modernize Knowledge Management

NOVEMBER 2023

November 08
eGain named a visionary in the 2023 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center

November 02
eGain reports improved profitability and operating cash flow in Q1 2024

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