News
PRESS RELEASES
MAY 2020
May 12
eGain announces schedule of virtual investor conferences in May 2020
APRIL 2020
April 28
eGain to announce fiscal 2020 third quarter financial results on May 7, 2020
FEBRUARY 2020
February 19
eGain to present at JMP Securities Technology Conference on February 24, 2020
February 06
eGain reports SaaS revenue growth of 19% year over year and 13% sequentially in fiscal second quarter
JANUARY 2020
January 30
SBLI ensures total customer happiness with eGain
January 28
eGain to announce fiscal 2020 second quarter financial results on February 6, 2020
January 07
eGain to present at the 22nd Annual Needham Growth Conference in New York on January 15, 2020
NOVEMBER 2019
November 26
eGain to participate in Benchmark Discovery One-on-One Conference
November 13
eGain launches AI-guided knowledge solution for omnichannel engagement in the Salesforce ecosystem
November 06
eGain reports SaaS revenue growth of 30% year over year in Q1 2020
November 05
eGain announces schedule of investor conferences for November 2019
OCTOBER 2019
October 29
eGain to announce fiscal 2020 first quarter financial results on November 7, 2019
PRESS CLIPPINGS
MAY 2020
May 14, 2020
The New Digital Customer Engagement Imperative For The New (Ab)normal
CCW Digital
May 13, 2020
Knowledge management and the impact of COVID-19
KMWorld
May 12
How to Use AI to Ignite Retail Sales by Cloning Your Best Bankers
The Financial Brand
May 07
The New Digital Customer Engagement for the New (Ab)normal
CustomerThink
APRIL 2020
April 01
Clone Your Best Bankers, Ignite Sales, and Turbocharge Growth
Finextra
JANUARY 2020
January 08
One in Every Five Contact Centres Make This Surprising Self-Service Mistake
Call Centre Helper
January 07
Businesses will add a knowledge-guided engagement layer to CRM to cure CX malaise
KMWorld
DECEMBER 2019
December 16
15 Essential Strategies to Reduce Staff Turnover
Call Centre Helper
December 09
29 Mistakes That Your Contact Centre Might Be Making
Call Centre Helper
OCTOBER 2019
October 28
#TradeTalks: Engagement Platform for an Omnichannel World
Nasdaq
October 18
eGain Reimagines Omnichannel Customer Engagement with Conversational Automation, Augmented Agents, and Full-Spectrum Analytics
CustomerThink
October 18
eGain enhances its customer engagement suite
KMWorld
October 14
23 Considerations to Make Before Implementing a New Digital Channel
Call Centre Helper
SEPTEMBER 2019
September 26
eGain to Offer Free Chatbots at Their Upcoming Annual Conference
Call Centre Helper
September 25
eGain makes disruptive free chatbot and digital desktop offer for upcoming annual conference
MyCustomer