News
PRESS RELEASES
SEPTEMBER 2022
September 28
Hypergrowth online retailer selects eGain Knowledge Hub™ to deliver wow experiences
September 20
Multinational fleet management company selects eGain Knowledge Hub™ to power digital-first customer service
September 15
Leading international airline selects eGain Knowledge Hub™ to elevate customer service
September 07
eGain connects with IBM Watson Assistant for smarter service
AUGUST 2022
August 31
eGain Solve™ conference ushers the renaissance of knowledge to empower agents and serve customers
August 30
eGain to announce fiscal 2022 fourth quarter and full year financial results on September 8, 2022
August 30
Allegiance, a Cigna Company, selects eGain for knowledge-powered digital engagement
JULY 2022
July 21
eGain named a KMWorld AI 50 company
July 19
eGain Knowledge Hub connects with Microsoft SharePoint™ to unleash business value from content
JUNE 2022
June 10
eGain Knowledge Hub™ now available for Cisco Webex Contact Center
June 09
eGain clients shine in Newsweek’s Best Customer Service Survey yet again
MAY 2022
May 25
eGain announces schedule of investor conferences in June
May 05
eGain reports record revenue in third quarter of fiscal 2022, up 21% year over year
APRIL 2022
April 28
eGain to announce fiscal 2022 third quarter financial results on May 5, 2022
MARCH 2022
FEBRUARY 2022
February 25
eGain to showcase financial coaching automation solution at CUNA GAC 2022
February 21
eGain to showcase AI knowledge innovation and client success at Mobile World Congress 2022
February 03
eGain Knowledge Hub receives ServiceNow Built on Now certification
JANUARY 2022
January 26
eGain to announce fiscal 2022 second quarter financial results on February 3, 2022
January 12
eGain Achieves FedRAMP Authorization with IRS Sponsorship
DECEMBER 2021
December 31
eGain announces 2021 EMEA Partner Award winners
December 13
eGain announces 2021 NA Partner Award winners
December 13
eGain Knowledge Hub™ now available on Five9 CX Marketplace
PRESS CLIPPINGS
SEPTEMBER 2022
September 26
Customer Wins for Agillic and Tealium, eGain, MoEngage, Talkdesk, and 8×8
Dash Network
September 21
How to create a personal banker for everyone
BAI
September 19
CRM Customer Engagement Center- Top Trending 2022
AnyTechTrial
September 07
eGain – Eliminating content, knowhow, and analytics silos, creating one trusted source for knowledge
KMWorld
September 01
How eGain Knowledge Hub is the perfect match for knowledge management with SharePoint
KMWorld
AUGUST 2022
August 18
Why Helping Banking Customers Change Their Mindsets Builds Lifelong Loyalty
Bain & Company – The Net Promoter System Podcast
August 03
eGain Knowledge Hub Joins with Microsoft SharePoint
Office Today
JULY 2022
July 28
The Looming Contact Center Agent Experience (AX) Crisis And What To Do About It
Forbes
July 19
eGain Knowledge Hub™ Connects with Microsoft SharePoint™ to Unleash Business Value from Content
CustomerThink
July 18
Add This Missing Ingredient to Your Agent Experience Initiatives
NoJitter
July 07
Chasing the Omnichannel Experience
KMWorld
July 07
KMWorld AI 50 2022: The Companies Empowering Intelligent Knowledge Management
KMWorld
July 07
AI 50 Trailblazer: eGain Knowledge Hub™ Transforms Customer, Agent, Author, Admin, and Business Experiences All at Once
KMWorld
JUNE 2022
June 30
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2022 CRM Top 100
CRM Magazine
June 27
New CX Research from ASAPP, eGain, Telus, Qualtrics, and Forrester
DashNetwork
June 10
eGain Corporation Announces That eGain Knowledge HubTM Is Now Integrated with Cisco Webex Contact Center
MarketScreener
June 01
How To Beat The Megabanks
Forbes Finance Council
MAY 2022
May 25
Wisconsin Department of Workforce Development taps eGain
KMWorld
May 12
Starting A New 401(k) Program? 14 Helpful Tips From Finance Experts
Forbes Finance Council
May 9
How Community Banks Are Offering Financial Advice to Their Clients at Scale
The Community Bank Podcast
iTunes | Spotify
APRIL 2022
April 07
Millennial Market Share: How Banks Can Grab an Unfair Advantage
The Financial Brand
MARCH 2022
March 29
The top trends in knowledge management for 2022
KMWorld
March 18
Solving the Contact Center Knowledge Crisis from the Great Retignation
Smart Customer Service
March 09
New Customer Wins for Amelia, eGain, ISC-CX, ASAPP, and Medallia
Dash Network
March 08
Knowledge Management: Killer ROI Examples from the Global 1000
KM Institute
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