News

PRESS RELEASES

APRIL 2022

April 28
eGain to announce fiscal 2022 third quarter financial results on May 5, 2022

MARCH 2022

March 03
Wisconsin Department of Workforce Development selects eGain for knowledge-powered digital citizen engagement

FEBRUARY 2022

February 25
eGain to showcase financial coaching automation solution at CUNA GAC 2022

February 21
eGain to showcase AI knowledge innovation and client success at Mobile World Congress 2022

February 03
eGain reports record revenue in second quarter of fiscal 2022, up 20% year over year, and raises revenue guidance for full fiscal year

February 03
eGain Knowledge Hub receives ServiceNow Built on Now certification

JANUARY 2022

January 26
eGain to announce fiscal 2022 second quarter financial results on February 3, 2022

January 12
eGain Achieves FedRAMP Authorization with IRS Sponsorship

DECEMBER 2021

December 31
eGain announces 2021 EMEA Partner Award winners

December 13
eGain announces 2021 NA Partner Award winners

December 13
eGain Knowledge Hub™ now available on Five9 CX Marketplace

NOVEMBER 2021

November 23
eGain to participate in the Benchmark Company Discovery One-On-One Virtual Investor Conference on December 2, 2021

November 16
Marquee eGain client bags KMWorld Reality Award for 2021

November 09
eGain reports record revenue in first quarter of fiscal 2022, up 13% year over year, and raises full year revenue guidance

November 02
eGain to announce fiscal 2022 first quarter financial results on November 9, 2021

November 02
eGain CEO to keynote at the KMWorld Connect Conference 2021

November 01
eGain Knowledge Hub™ now available on Genesys® AppFoundry™

OCTOBER 2021

October 26
Hypergrowth UK auto insurance firm selects eGain for knowledge-powered customer engagement

SEPTEMBER 2021

September 07
eGain launches the Knowledge Hub, turbocharging digital transformation of customer engagement

September 01
eGain Reports 18% increase in SaaS revenue for fiscal 2021; topline growth driven by new customers and enterprise expansions

September 01
Premier crypto exchange selects eGain for knowledge-powered customer service

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PRESS CLIPPINGS

MAY 2022

May 12
Starting A New 401(k) Program? 14 Helpful Tips From Finance Experts
Forbes Finance Council

APRIL 2022

April 07
Millennial Market Share: How Banks Can Grab an Unfair Advantage
The Financial Brand

MARCH 2022

FEBRUARY 2022

February 15
Up Your Query Handling Ante With Modern Knowledge Management To Differentiate CX
ExecutiveBiz

JANUARY 2022

January 14
eGain Cloud Service Receives FedRAMP Authorization
ExecutiveBiz

January 13
eGain Achieves FedRAMP Authorization with IRS Sponsorship
Contact Centre Helper

January 13
eGain Achieves FedRAMP Authorization with IRS sponsorship
Tech News Hub

January 13
eGain Achieves FedRAMP Authorization
destinationCRM

January 11
What Needs to Change to Fix Banking’s Totally Busted Sales Model
The Financial Brand

January 5
Digital Customer Service Predictions for 2022 and How to Excel
ContactCenterWorld

January 5
eGain announces 2021 EMEA Partner Award winners
MyCustomer

January 5
eGain announces 2021 EMEA Partner Award winners
Tech News Hub

January 3
eGain Knowledge Hub Now Available for Five9 Customers
CX Today

DECEMBER 2021

December 21
Knowledge Management: Don’t Do Digital Customer Service Without It
Medium

December 16
Reimagining Financial Education in the Human + Digital Era
PixelSpoke

December 13
VOX Network Solutions Awarded 2021 Partner of the Year NA by eGain
VOX Network Solutions

December 13
eGain Knowledge Hub Available on Five9 CX Marketplace
Call Centre Helper

December 13
eGain Knowledge Hub™ now available on Five9 CX Marketplace
MyCustomer

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