News

PRESS RELEASES

JANUARY 2021

January 27
eGain to announce fiscal 2021 second quarter financial results on February 10, 2021

January 05
eGain to present at the 23rd Annual Needham Virtual Growth Conference on January 12, 2021

DECEMBER 2020

December 08
Infogain joins eGain EcoNet™ Partner Network

NOVEMBER 2020

November 10
eGain reports SaaS revenue growth of 29% year over year and an operating cash flow margin of 30% in Q1 2021

November 10
eGain modernizes IVR engagement with AI, digital, and analytics

November 04
eGain announces schedule of investor conferences for November 2020

OCTOBER 2020

October 29
eGain to announce fiscal 2021 first quarter financial results on November 10, 2020

SEPTEMBER 2020

September 14
eGain achieves FedRAMP “In Process” status

September 04
eGain announces schedule of virtual investor conferences in September

September 02
eGain reports 34% growth in SaaS revenue for fiscal 2020 fourth quarter

AUGUST 2020

August 25
eGain to announce fiscal 2020 fourth quarter and full year financial results on September 2, 2020

August 20
Iconic omnichannel retailer expands next-gen digital customer experiences with eGain

August 11
eGain announces positive preliminary financial results for fiscal 2020 fourth quarter and full year

August 07
eGain to present at Oppenheimer 23rd Annual Technology, Internet and Communications Conference

JULY 2020

July 29
Chatbots rank dead last in customer satisfaction as digital service demand grows amid COVID-19

July 20
US financial services giant leverages eGain Virtual Assistant to automate customer engagement across service and sales

July 16
eGain adds Google’s Business Messages support to its Messaging Hub

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