Press Releases

February 2023

February 28
eGain to participate in the Annual ROTH Conference on March 13, 2023

February 15
eGain integrates with Microsoft Teams™ to boost employee productivity

February 14
eGain reports record revenue in second quarter of fiscal 2023

February 08
eGain delivers Instant Answers™ with generative AI, driving knowledge automation

February 01
eGain to announce fiscal 2023 second quarter financial results on February 14, 2023

December 2022

December 01
eGain named as a supplier on the Crown Commercial Services G-Cloud framework

November 2022

November 14
eGain reports record revenue in first quarter of fiscal 2023, up 20% year over year

November 04
eGain wins KMWorld Magazine’s Readers’ Choice Award for 2022

November 03
eGain to participate in the Annual ROTH Technology Event in New York on November 16, 2022

November 02
eGain to announce fiscal 2023 first quarter financial results on November 14, 2022

October 2022

October 03
eGain named a Representative Vendor in the 2022 Gartner® Market Guide for Customer Service Knowledge Management Systems

September 2022

September 28
Hypergrowth online retailer selects eGain Knowledge Hub™ to deliver wow experiences

September 20
Multinational fleet management company selects eGain Knowledge Hub™ to power digital-first customer service

September 15
Leading international airline selects eGain Knowledge Hub™ to elevate customer service

September 08
eGain reports 21% SaaS revenue growth for fiscal 2022 driven by increased demand for knowledge powered digital customer engagement solutions

September 07
eGain connects with IBM Watson Assistant for smarter service

August 2022

August 31
eGain Solve™ Conference ushers the renaissance of knowledge to empower agents and serve customers

August 30
eGain to announce fiscal 2022 fourth quarter and full year financial results on September 8, 2022

August 30
Allegiance, a Cigna Company, selects eGain for knowledge-powered digital engagement

July 2022

July 21
eGain named a KMWorld AI 50 company

July 19
eGain Knowledge Hub connects with Microsoft SharePoint™ to unleash business value from content

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