Press releases

MARCH 2019

March 14, 2019

• eGain announces pricing of public offering of common stock

March 12, 2019

• eGain to present at 31st Annual ROTH Conference on March 19, 2019

March 11, 2019

• eGain named in KMWorld 100 List for the 13th year

FEBRUARY 2019

February 7, 2019

• eGain reports 53% SaaS revenue growth in fiscal second quarter; raises annual revenue guidance

JANUARY 2019

January 31, 2019

• eGain to announce fiscal 2019 second quarter financial results on February 7, 2019

January 09, 2019

• eGain to Present at the 21st Annual Needham Growth Conference in New York on January 16, 2019

DECEMBER 2018

December 6, 2018

• H&R Block Selects eGain for AI-Powered Customer Engagement

NOVEMBER 2018

November 09, 2018

• eGain Announces Schedule of Investor Conferences for November 2018

November 08, 2018

• eGain reports 40% growth year-over-year in SaaS revenue (46% growth under ASC 605)

OCTOBER 2018

October 31, 2018

• eGain to announce fiscal 2019 first quarter financial results on November 8, 2018

October 11, 2018

• Altitude Software enhances its Xperience Suite with eGain AI and Knowledge

October 08, 2018

• eGain to showcase customer success and innovation at DX 2018 Chicago

SEPTEMBER 2018

September 26, 2018

• OTP Bank selects eGain’s Knowledge Management for customer service

September 11, 2018

• eGain Solve™ named a KMWorld Trend-Setting Product for 2018

September 06, 2018

• eGain reports 37% growth year over year in SaaS revenue in fiscal 2018
• eGain announces risk-free “AI Value in 30 Days” program

AUGUST 2018

August 24, 2018

• eGain to announce fiscal 2018 fourth quarter and full year financial results on September 6, 2018

August 22, 2018

• The General® deploys eGain to improve digital experiences for customers

August 02, 2018

• eGain Cloud AlwaysOn™ Slays the “Scheduled Maintenance Downtime” Dragon for Digital Customer Engagement

JULY 2018

July 20, 2018

• eGain enables conversational customer service through Apple Business Chat

JUNE 2018

June 28, 2018

• UW Credit Union selects eGain AI for member service

June 27, 2018

• eGain Added to the Russell 2000® and Russell 3000® Indexes

June 13, 2018

• eGain to Participate in ROTH London Conference

MAY 2018

May 24, 2018

• eGain to participate in the Craig-Hallum Institutional Investor Conference in Minneapolis on May 30

May 14, 2018

• eGain launches eGain Solve for Amazon Connect

May 07, 2018

• eGain reports 30% growth year over year in recurring revenue in Q3 2018

APRIL 2018

April 26, 2018

• eGain to announce fiscal 2018 third quarter financial results on May 7, 2018

April 16, 2018

• eGain to showcase customer success and solution innovation at Digital+AI Day 2018 London

April 11, 2018

• Paylocity Selects eGain® AI™ to Help Guide Customer Service Experience

MARCH 2018

March 13, 2018

• eGain in KMWorld 100 for 12th Year in a Row—Recognized for AI Innovation

March 01, 2018

• eGain to exhibit AI for Contact Centers at Enterprise Connect 2018

FEBRUARY 2018

February 27, 2018

• eGain announces webcast that features analyst on AI-powered digital transformation

February 22, 2018

• eGain Announces Schedule of Investor Conferences for February and March 2018

February 13, 2018

• eGain expands European presence with UK cloud

February 08, 2018

• eGain reports 24% growth year over year in SaaS revenue and $2.6 Million in operating cash generated in Q2 2018

February 07, 2018

• Consumers Say No to Chatbot Silos in US and UK Survey

February 06, 2018

• eGain to speak at Customer Service AI Forum at the University of Wisconsin E-Business Consortium

JANUARY 2018

January 31, 2018

• eGain CEO to speak at Elisa Digital and AI Summit

January 29, 2018

• eGain to announce fiscal 2018 second quarter financial results on February 8, 2018

January 25, 2018

• eGain to exhibit at Avaya ENGAGE 2018

January 23, 2018

• eGain to exhibit at Call Centre World 2018 in Berlin

January 17, 2018

• Waddell & Reed Financial, Inc. Selects eGain for Omnichannel Customer Service

January 11, 2018

• eGain enables conversational customer service through Facebook® Messenger™

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