Press Releases

October 2021

October 22

US insurance giant selects eGain Knowledge Hub™ to power enterprise-wide member engagement

September 2021

September 07

eGain launches the Knowledge Hub, turbocharging digital transformation of customer engagement

September 01

eGain Reports 18% increase in SaaS revenue for fiscal 2021; topline growth driven by new customers and enterprise expansions

September 01

Premier crypto exchange selects eGain for knowledge-powered customer service

August 2021

August 30

eGain announces schedule of virtual investor conferences in September

August 26

eGain Knowledge Hub now available on SAP® Store

August 25

eGain to announce fiscal 2021 fourth quarter and full year financial results on September 1, 2021

August 17

eGain Virtual Financial Coach™ experiences early success with credit unions

August 03

eGain to present at Oppenheimer 24th Annual Technology, Internet and Communications Conference on August 9, 2021

July 2021

July 15

eGain expects fiscal 2021 revenue and earnings to exceed guidance

June 2021

June 24

eGain clients excel in Newsweek’s Best Customer Service 2021 Survey

June 16

eGain to participate at the ROTH Virtual London conference

June 08

eGain achieves HITRUST CSF® Certification to manage risk, improve security posture, and meet compliance requirements

June 02

The Family Court of the State of Delaware advances digital citizen engagement with eGain

May 2021

May 28

eGain to participate in Craig-Hallum Institutional Investor Virtual Conference on June 2, 2021

May 12

eGain to present at the 16th Annual Needham Virtual Technology & Media Conference on May 17, 2021

May 11

eGain reports SaaS revenue growth of 19% for first nine months of fiscal 2021

May 04

eGain to announce fiscal 2021 third quarter financial results on May 11, 2021

April 2021

April 20

Goodyear rolls out digital customer service with eGain

April 01

Hypergrowth retailer automates digital shopper engagement with eGain

March 2021

March 17

Legacy IVRs fail to deliver good experiences, underscoring need for digitalization

March 09

eGain announces schedule of virtual investor conferences in March

March 02

GreenPath and eGain launch unique anytime-anywhere Virtual Financial Coach™

February 2021

February 10

eGain reports SaaS revenue growth of 21% for first six months of fiscal 2021

January 2021

January 27

eGain to announce fiscal 2021 second quarter financial results on February 10, 2021

January 05

eGain to present at the 23rd Annual Needham Virtual Growth Conference on January 12, 2021