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eGain to present at the 22nd Annual Needham Growth Conference in New York on January 15, 2020

Sunnyvale, CA (January 7, 2020) – eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced it will present at the 22nd Annual
Needham Growth Conference taking place January 14-15, 2020 at the Lotte New York Palace Hotel in New York City.

eGain’s CEO Ashu Roy is scheduled to present on Wednesday, January 15, 2020 at 12:50 p.m. Eastern Time, with one-on-one meetings with institutional investors held throughout the day.

The presentation will be webcast live and available for replay via the investor relations section of the company’s website at https://www.egain.com/company/investors.

For additional information or to schedule a meeting with eGain management, please contact either your Needham representative, or MKR Investor Relations, eGain’s investor relations firm,
at egan@mkr-group.com.

About eGain

eGain customer engagement solutions deliver digital transformation for leading brands –powered by virtual assistance, AI, knowledge, and analytics. Our comprehensive suite of
applications help clients deliver memorable, digital-first customer experiences in an omnichannel world. To find out more about eGain, visit https://www.egain.com.

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other
company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

Media contact

MKR Investor Relations
Todd Kehrli or Jim Byers
Phone: 323-468-2300
Email: egan@mkr-group.com