Knowledge Management Software Risk-Free Pilot

eGain Innovation in 30 Days™ for Knowledge

Experience the difference with no upfront commitment!

Your use case

• Knowledge for agent assistance (eGain Knowledge Desktop, eGain Knowledge embedded/ integrated to existing customer desktops)
• Knowledge for self-service (Web Self-Service or Conversational Self-Service)

Our risk-free production pilot offer

• Our eGain Knowledge Hub™, our cloud
• Two weeks of discovery and configuration
• Two weeks of operation
• Then you decide: Continue or quit
• No cost, no catch, no commitment

 

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• According to Gartner, organizations at advanced stages of digital transformation will find that poor customer experience is their biggest barrier to further success.
• A Forrester Consulting consumer survey revealed that lack of knowledge across contact center agents and self-service systems is the biggest barrier to getting good customer service.

Powered by AI reasoning, ML, Natural Language Processing, and analytics, eGain Knowledge Hub™, a rich, one-stop knowledge management solution for the digital-first, remote-first era fills a huge gap in digital customer engagement, while eliminating chaos from islands of knowledge and customer context.

Let us help you fill this knowledge gap with a risk-free production pilot of eGain Knowledge Hub.