eGain Solve™ 2023 Ushers the Era of Knowledge Automation, Ignited by Generative AI

Sunnyvale, CA (August 29, 2023): eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, announced its Solve™ 23 conference to be held on September 25, at the Brewery, London. It will showcase the next generation of eGain Knowledge Hub™, melding generative AI and knowledge management to automate service.

Kicking off with a keynote from the eGain CEO, the conference will feature clients and partners sharing success stories of knowledge-powered transformation of customer engagement at scale across industries. The conference will also feature a one-of-a-kind masterclass on generative AI for customer service, where attendees can learn about use-cases and best practices.

“Knowledge and Generative AI technologies working together can automate customer engagement like never before,” said Ashu Roy, eGain CEO.

Highlights

  • KEYNOTE
    • The Knowledge Foundation: Take GPT from Transformer to Transformation
  • CLIENT INNOVATION STORIES
    • ALD Automotive, BT/EE, Cathay Pacific and Deloitte, First Central, RSA, Tryg, and Wiggle
  • OTHER
    • Masterclass on Generative AI for customer service
    • Demo lounge, featuring the latest and greatest eGain product capabilities, integrations, and ecosystem
    • Deep-dive, breakout sessions on eGain solutions with Q&A
    • One-on-one meetings with key eGain executives and managers

Note: Agenda is subject to change without notice.

How to register

Visit https://www.egain.com/solve-2023-london/.

About eGain

Infused with AI, our knowledge-powered software automates digital-first experiences for enterprises and government agencies. Pre-connected with leading CRM and contact center systems, the eGain platform delivers quick value and easy innovation with virtual assistance, customer self-service, and modern agent desktop tools. Visit www.eGain.com for more info.

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eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

eGain media contact

Michael Messner
Email: [email protected]
Phone: 408-636-4514

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