US consumers have delivered the verdict: eGain clients are rockstars in customer service!
Who are the best judges for the customer service performance of brands? The answer is obvious—it is the consumer! Newsweek surveyed 25,000 of them and Forrester Research surveyed 85,000 of…
eGain COVID-19 Offer to tame customer service spike
Did you know that we are offering a virtual assistant solution that delivers quick value as it helps businesses handle soaring demand for customer service, triggered by Covid-19? Unlike bait-and-switch…
We’re constantly running out of caps (and it’s a good problem to have)!
Over the years, eGain has been consistently recognized a leader by IT’s “Judge Judies” (i.e., industry analysts) when it comes to product capabilities, completeness of vision, and ability to execute.…
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