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What Analysts Say About eGain Knowledge Hub

Top score in the 2023 Gartner Critical capabilities report for the CRM customer engagement center for knowledge management + digital engagement + composability
Top score for “Knowledge Management” in the 2024 Gartner Market Guide for Customer Service Knowledge Management Systems

eGain Innovation in 30 Days™

Experience the difference with a free no commitment 4-week pilot!

eGain has great technology and a unique way of doing things. We spend a lot of time thinking about how large businesses can consume innovation quickly. eGain Innovation in 30 Days™ (earlier known as eGain Try+Buy™) is a guided innovation consumption model that is safe, easy, and risk-free. A typical client can begin delivering new digital services to customers within days.

This disruptive technology offer includes:

Your use case

  • Identify a high value/high impact use case—any capability offered by eGain AI Knowledge Hub™ / Conversations Hub™ / Analytics Hub™

Our free no-commitment no-risk 4-week pilot offer

  • Our AI knowledge management solution
  • Implement the use case—Two weeks of discovery, design, and configuration
  • Put it into production—Two weeks of operation
  • Experience the WOW!
  • Then you decide: Continue or quit
  • No cost, no catch, no commitment


“(We could) test a highly viable solution (with the Innovation in 30 days program) in a real world scenario. Allowed us to get to critical mass quickly.”
Hypergrowth SaaS client
“Good speed to implementation from the (Innovation in 30 days) program.”
Multibillion dollar utilities client

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