Senior Executive, Accounts Receivable

Location: Pune, India

Position type: Full Time

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Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.

Description

We are seeking an experienced Accounts Receivable Senior Executive with strong expertise in the Order-to-Cash (O2C) process, including order processing, invoicing, payment application, collections, and month-end close activities. The ideal candidate will possess excellent communication, organizational, and analytical skills, with a strong attention to detail and the ability to manage day-today accounts receivable operations efficiently. The role requires the ability to work independently and collaboratively while ensuring timely, accurate financial transactions and maintaining positive customer relationships.

Responsibilities

  • Support Accounts Receivable operations, including order fulfillment, order processing, invoicing, cash application, unapplied cash management, and payment discrepancy resolution.
  • Support the monthly financial close process by ensuring AR-related transactions and journal entries are accurate and completed within established close deadlines.
  • Ensure accurate revenue recognition in compliance with US GAAP and company revenue recognition policies.
  • Prepare monthly and quarterly financial reports, including AR Aging, Deferred Revenue, and Unbilled Revenue reconciliations.
  • Partner with Sales, Legal, Customer Success, and Revenue Accounting teams to resolve billing disputes, credit holds, payment inquiries, and other customer account issues.
  • Respond to customer inquiries and resolve billing, payment, and account statement discrepancies in a timely manner.
  • Support internal and external audits by preparing schedules, providing supporting documentation, and responding to auditor inquiries related to Accounts Receivable and collections.

Qualifications and Additional Requirements

  • B. Com, MBA, CA / CMA (Inter/Final)
  • 2+ years’ experience in accounting
  • Familiarity with accounting software
  • Strong working knowledge of using formulas, pivot tables, and v-lookup in MS Excel
  • Strong organizational skills with the ability to prioritize tasks and manage time effectively
  • Attention to detail and accuracy in data entry and record-keeping
  • Ability to work under pressure and meet deadlines

Our Hiring Process is “Easy with eGain”

Step 1

Aptitude test, this is a GRE style test (60 minutes or less).

Step 2

In-person interview at eGain Pune office.

Next step

Email your resumé to [email protected] with the position title “Accounts Receivable” in the email subject.

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