Events and Webinars

October 13-14, 2026

Hyatt Regency O’Hare, Chicago

The premier conference for AI, CX, and KM leaders and experts. Learn, share, and solve together in a two-day immersive and interactive experience curated by eGain.

Reserve your seat for free

Aug 4-6

AI4

America’s largest applied AI conference, at The Venetian. 12,000+ business and tech leaders across 20+ industry tracks—financial services, healthcare, insurance, and more—exploring AI agents, generative AI, and real-world enterprise use cases.

Las Vegas

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Sep 1-3

Genesys Xperience

Genesys’s flagship CX conference at Wynn Las Vegas. CX and contact-center leaders explore AI-powered customer experience, agentic orchestration, and cloud through keynotes, hands-on workshops, and sessions on turning CX into a growth engine.

Las Vegas

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Sep 17

KM Day London

A practical, discussion-led knowledge management forum. KM leaders, digital workplace teams, and enterprise architects explore real-world case studies on capturing, sharing, and applying knowledge in an AI-enabled workplace.

London

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Sep 29-Oct 1

The AI Conference

Premier AI conference at Pier 48. 5,500+ builders, researchers, and leaders across five tracks covering AGI, LLMs, agentic AI, infrastructure, and applied AI, with 120+ speakers plus a Day Zero of workshops and live building.

San Francisco

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Oct 5-7

CCW Europe

Europe’s largest gathering of senior customer management leaders, at Passenger Terminal Amsterdam. 850+ attendees, 250+ speakers, and 125+ sessions on AI, automation, customer journey design, and data-driven operational strategy.

Amsterdam

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Oct 7-8

Engage Customer Summit

Engage Customer’s flagship CX event at Evolution, Battersea. Now two days, with 3,000+ attendees and 150 exhibitors. Case studies from major brands plus expert insight on AI personalization, loyalty, CRM, and customer journeys.

London

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Nov 4-6

DevLearn

North America’s largest learning technologies event, at MGM Grand. L&D leaders and practitioners explore AI for learning, data-driven performance, and emerging tech across 200+ sessions, 12 tracks, hands-on labs, and a large expo.

Las Vegas

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Nov 16-19

KMWorld

The leading knowledge management conference at the JW Marriott. 2026 theme: Enterprise Learning, Human-Centric AI & Sharing Knowledge. Co-located with Enterprise AI World, Taxonomy Boot Camp, Enterprise Search & Discovery, and Text Analytics Forum.

Washington DC

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Nov 18-19

Call & Contact Centre Expo

Europe’s leading contact centre and CX exhibition at ExCeL London. Thousands of professionals and 150+ suppliers across expert seminars, panels, and live demos covering AI, automation, omnichannel, CRM, and cloud contact-centre tech.

London

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Nov 25-26

Stuttgart KM Days

The 22nd Stuttgarter Wissensmanagement-Tage at GENO-Haus. A two-day international knowledge management and digitalization conference themed “Mensch. Maschine. Mindset,” covering generative AI, enterprise search, and the digital workplace.

Stuttgart, Germany

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Nov 30-Dec 4

AWS re:Invent

AWS’s flagship cloud and AI conference across the Las Vegas Strip. 60,000+ attendees and 2,200+ sessions on generative AI, machine learning, and serverless. New for 2026: re:Inforce security content merges fully into the program.

Las Vegas

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