Staff Software Development Engineer

Location: Sunnyvale, CA

Experience: 8 Years

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Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.

Responsibilities

  • Prototype, design, and develop AI-based knowledge synthesis platforms for business operation automation.

Education and Experience

  • PhD in Computer Science or a related field from a top-tier US university

Our Hiring Process is “Easy with eGain”

Step 1

Written test

  • Aptitude section – this a GRE style test (60 minutes or less)
  • Functional section – this is a take-home programming test

Step 2

Panel interview (in-person at eGain Sunnyvale office)

Next step

Email your resumé to [email protected] with the position title “Staff Software Development Engineer” in the email subject.

Compensation

  • The salary for this position is $175,000 per year.
  • Stock options.

Please note that the compensation package can vary based on the candidate’s qualifications and experience level.

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