Senior Test Automation Architect


Hundreds of global brands trust eGain to automate customer engagement and empower employees in a digital-first world. Powered by knowledge and AI, our solution is top-rated by Gartner and Forrester.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.


Location: Pune, India

Experience: 10+ years of experience

Job Summary

We are seeking a Test Automation Architect with a proven track record in designing and implementing scalable test automation frameworks. The ideal candidate should have at least 10+ years of hands-on experience in test automation, emphasizing modern testing methodologies and tools. A deep understanding of software testing practices and a commitment to delivering high-quality software are crucial for this role.


  • Design, architect and implement robust automated testing frameworks/solutions for product testing.
  • Define the overall test automation strategy in collaboration with development and QA teams.
  • Provide technical leadership and guidance to a team of automation engineers, setting up best practices, coding standards, code review guidelines and automation techniques.
  • Evaluate, recommend, and implement appropriate test automation tools and technologies.
  • Ensure selected tools align with project requirements and long-term strategic goals.
  • Develop and maintain robust automation frameworks to support various testing types (functional, non-functional covering both UI and API).
  • Integrate automated tests into CI/CD pipelines using industry-standard tools and technologies.
  • Stay updated on industry trends and best practices in test automation to drive continuous improvement.
  • Collaborate closely with software developers to align automated testing strategies with development processes.

Education and Experience

  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • Minimum of 10 years of experience in Test tool and framework development with a strong emphasis on product test automation.
  • Knowledge of cloud technologies (AWS, Azure) and containerization, CICD practices.
  • Proficiency in programming languages such as JavaScript/TypeScript, Java, and Python.
  • Extensive experience in designing and implementing UI test automation frameworks using modern tools and technologies.
  • Proven track record in developing automated API testing solutions.
  • Familiarity with cloud platforms and containerization technologies is desirable.
  • Excellent communication, leadership, and collaboration skills.

Our Hiring Process is “Easy with eGain”

Step 1: Written test (should take roughly 120 minutes of your time)

  • Aptitude section
  • Functional section

We will let you know within 2 business days of taking the test if you have progressed to the interview stage. The interview will be scheduled no later than 7 calendar days after the test.

Step 2: Panel interview (max 60 minutes)

Step 3: Selection: If selected, you will receive a written offer within 3 days of the interview.

Next Step

Email your resumé to [email protected] with the position title “Senior Test Automation Architect” in the email subject.

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