Built on Trust
Designed to protect your data and keep your business compliant.
Compliant with leading standards worldwide
Soc 2 Type II Certified
Recognized for the highest standards of security and reliability, eGain is certified to safeguard your sensitive data with confidence.
FedRAMP Authorized
eGain complies with the rigorous security requirements of the Federal Risk and Authorization Management Program (FedRAMP) to safeguard regulated data in cloud environments.
HIPAA Compliant
Customer health data is safeguarded under the rigorous standards of the Health Insurance Portability and Accountability Act (HIPAA).
GDPR Compliant
Customer information is managed and protected according to the strict requirements of the EU’s GDPR.
PCI DSS Compliance
eGain holds a PCI DSS Attestation of Compliance as a Level 1 network and hosting services provider, issued by a Qualified Security Assessor (QSA).
EU-U.S. Data Privacy Framework (DPF) with UK Extension
eGain participates in the EU-U.S. Data Privacy Framework, including the UK Extension, ensuring lawful and secure cross-border transfer of personal data in compliance with the applicable data protection requirements.
STAR Registrant of Cloud Security Alliance (CSA)
eGain is a CSA STAR registrant, demonstrating our commitment to transparency and adherence to industry-recognized cloud security best practices and controls.
EU AI Act compliant
eGain AI capabilities are designed to align with the principles of the EU AI Act, emphasizing risk-based controls, transparency, and responsible use of artificial intelligence.
