eGain Events: Upcoming AI CX Webinars & Conferences

DevLearn

North America’s largest learning technologies event, at MGM Grand. L&D leaders and practitioners explore AI for learning, data-driven performance, and emerging tech across 200+ sessions, 12 tracks, hands-on labs, and a large expo.

Las Vegas

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Nov 16-19

KMWorld

The leading knowledge management conference at the JW Marriott. 2026 theme: Enterprise Learning, Human-Centric AI & Sharing Knowledge. Co-located with Enterprise AI World, Taxonomy Boot Camp, Enterprise Search & Discovery, and Text Analytics Forum.

Washington DC

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Nov 18-19

Call & Contact Centre Expo

Europe’s leading contact centre and CX exhibition at ExCeL London. Thousands of professionals and 150+ suppliers across expert seminars, panels, and live demos covering AI, automation, omnichannel, CRM, and cloud contact-centre tech.

London

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Nov 25-26

Stuttgart KM Days

The 22nd Stuttgarter Wissensmanagement-Tage at GENO-Haus. A two-day international knowledge management and digitalization conference themed “Mensch. Maschine. Mindset,” covering generative AI, enterprise search, and the digital workplace.

Stuttgart, Germany

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Nov 30-Dec 4

AWS re:Invent

AWS’s flagship cloud and AI conference across the Las Vegas Strip. 60,000+ attendees and 2,200+ sessions on generative AI, machine learning, and serverless. New for 2026: re:Inforce security content merges fully into the program.

Las Vegas

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Events and Webinars

DevLearn

KMWorld

Call & Contact Centre Expo

Stuttgart KM Days

AWS re:Invent