Press Releases

December 2025

December 19
Achmea Selects eGain AI Knowledge Hub and AI Agent to Power Digital Transformation

November 2025

November 18
Oregon Community Credit Union Selects eGain AI Knowledge Hub^™ and eGain AI Agent^™ to Elevate Customer Service

November 18
eGain Once Again Rated an Emerging Leader in the Gartner Emerging Market Quadrant for Generative AI Applications

November 13
eGain to Participate in the Roth Technology Conference on November 19, 2025

November 12
eGain Announces First Quarter 2026 Financial Results

November 04
eGain to Announce Fiscal 2026 First Quarter Financial Results on November 12, 2025

October 2025

October 14
eGain Ushers in the Era of Knowledge Automation at Solve25

October 14
eGain AI Agent 2^™ with Assured Actions^™ for Omnichannel Customer Experience Automation Unveiled at Solve25

October 14
eGain Unveils eGain Composer^™, a Modular AI Knowledge Development Platform, to Build Trusted AI CX Applications

October 14
APQC Study Warns of Looming “Great Retirement” Crisis, Highlights Role of AI and Knowledge Management to Mitigate Risk

September 2025

September 09
eGain Appoints Marketing Veteran John Copeland as Vice President of Marketing

September 04
eGain Announces Increase to Stock Repurchase Program of $20 Million

September 04
eGain Announces Fourth Quarter and Fiscal Year 2025 Financial Results and $20 Million Stock Repurchase Program Expansion

August 2025

August 27
eGain to Announce Fiscal 2025 Fourth Quarter and Full Year Financial Results on September 4, 2025

June 2025

June 03
Why AI Projects Fail: Groundbreaking Survey Uncovers Crisis of Trust in Underlying Content

May 2025

May 14
eGain Announces Third Quarter 2025 Financial Results

May 07
eGain to Announce Fiscal 2025 Third Quarter Financial Results on May 14, 2025

March 2025

March 18
eGain Launches AI Agent for Contact Center, Revolutionizing Service Performance

March 11
eGain to Participate in the Annual Roth Conference on March 17, 2025

February 2025

February 13
eGain Announces Second Quarter 2025 Financial Results

February 06
eGain to Announce Fiscal 2025 Second Quarter Financial Results on February 13, 2025