eGain Notify automates proactive alerts and reminders across channels using smart workflows and real-time data

Proactive alerts delivered across email, SMS, voice, and more

Personalized notifications powered by smart workflows and content templates

Centralized tracking and audit trails for complete notification visibility

#1 in the Gartner Critical Capabilities report for the Customer Engagement Center

Digital
engagement

Knowledge
management

AI
automation

Composable
architecture

Features

Reduce inbound customer contact with proactive notifications

Trigger alerts based on customer events to enable proactive service

Coordinate notifications from multiple systems for consistent communication

Support targeted promotions like contextual cross-sell and upsell

Provide agents with a unified view of inbound and outbound interactions

Pricing

$169 per 10,000 notifications
per month

Ask for demo

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