Experience Success™ webinars: Real-world stories in CX, AX, and EX transformation
As a practitioner or executive in CX, AX (contact center agent experience), and EX (employee experience), you are always hungry to hear about success stories from your peers. They are a treasure trove of best practices, tips and tricks to leverage, pitfalls to avoid, and value creation journeys to learn from. We are thrilled to announce the Experience Success™ Webinar Series, which is exactly just that! eGain Customer Success Managers will speak about these stories with clients participating where available.
Here is the timeline for the series* for the rest of calendar 2023:
Human capital services provider success story
- Robin Vallango, PMP, Vice President, Customer Care Technology, Delivery, Product & Technology, Alight
- Kimberley Pontecore, MBA, IT Sr. Application Development Manager, Alight
- Mauricio Medina, eGain
Name-brand omnichannel retailer success story
Jack Mueller, eGain
Leading utility success story
Meghan Hatcher, eGain
Giant government health agency success story
Eric Kozlowski, eGain
Attendance is easy—you just need to register once! But respond soon since seating will be limited to encourage Q&A. We will see you soon!
*Dates and times subject to change. We will notify you in advance of any changes.