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eGain Composable Solution Platform™

APIs and Events

The world has gone omnichannel. Your customers want choice, but also ease of use. They want to be able to call, email, chat, cobrowse, find answers on their own, and even interact in social spaces—all without much effort. As for you, in today’s hypercompetitive environment, customer engagement is the only sustainable differentiator. delivering easy customer journeys is, therefore, both an imperative as well as an opportunity.

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Security and Compliance

The world has gone omnichannel. Your customers want choice, but also ease of use. They want to be able to call, email, chat, cobrowse, find answers on their own, and even interact in social spaces—all without much effort. As for you, in today’s hypercompetitive environment, customer engagement is the only sustainable differentiator. delivering easy customer journeys is, therefore, both an imperative as well as an opportunity.

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Certified Solutions Library

The world has gone omnichannel. Your customers want choice, but also ease of use. They want to be able to call, email, chat, cobrowse, find answers on their own, and even interact in social spaces—all without much effort. As for you, in today’s hypercompetitive environment, customer engagement is the only sustainable differentiator. delivering easy customer journeys is, therefore, both an imperative as well as an opportunity.
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Serverless Extensions

The world has gone omnichannel. Your customers want choice, but also ease of use. They want to be able to call, email, chat, cobrowse, find answers on their own, and even interact in social spaces—all without much effort. As for you, in today’s hypercompetitive environment, customer engagement is the only sustainable differentiator. delivering easy customer journeys is, therefore, both an imperative as well as an opportunity.
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Connectors

The world has gone omnichannel. Your customers want choice, but also ease of use. They want to be able to call, email, chat, cobrowse, find answers on their own, and even interact in social spaces—all without much effort. As for you, in today’s hypercompetitive environment, customer engagement is the only sustainable differentiator. delivering easy customer journeys is, therefore, both an imperative as well as an opportunity.
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Tools and Administration

The world has gone omnichannel. Your customers want choice, but also ease of use. They want to be able to call, email, chat, cobrowse, find answers on their own, and even interact in social spaces—all without much effort. As for you, in today’s hypercompetitive environment, customer engagement is the only sustainable differentiator. delivering easy customer journeys is, therefore, both an imperative as well as an opportunity.
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