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Awards

March, 2019

eGain named in KMWorld 100 List for the 13th year


September, 2018

eGain Solve™ named a KMWorld Trend-Setting Product for 2018


100 Companies That Matter in Knowledge Management 2018

March, 2018

eGain in KMWorld 100 for 12th Year in a Row—Recognized for AI Innovation


KMWorld Trend-Setting Products of 2017: eGain VA

 

 

 

September, 2017

KMWorld Trend-Setting Products of 2017: eGain VA


March, 2017

The 2017 CRM Service Leaders: Contact Center Search

eGain has been rated a “Leader” in the Contact Center Search category by CRM Magazine.


eGain Knowledge+AI is in the KMWorld 100 Companies That Matter in Knowledge Management 2017 list

March, 2017

KMWorld 100 Companies That Matter in Knowledge Management 2017


eGain Virtual Assistant named KMWorld Trend-Setting Product of 2016

 

 

 

August, 2016

eGain Virtual Assistant™ named KMWorld Trend-Setting Product of 2016


February, 2016

eGain featured for the tenth year in KMWorld’s “100 Companies That Matter in Knowledge Management” list


September, 2015

Trend-Setting Product of 2015: eGain Knowledge™


March, 2015

KMWorld 100 COMPANIES That Matter in Knowledge Management


August, 2014

eGain KnowledgeAgent™ named KMWorld Trend-Setting Product of 2014


award_kmworld_14mar

March, 2014

eGain in KMWorld’s “100 Companies that Matter in Knowledge Management” list eighth year in a row


August, 2013

eGain Customer Engagement Hub™ named KMWorld Trend-Setting Product of 2013


    

June 06, 2013

eGain a “Champion” in Info-Tech Research Group’s Customer Service Knowledge Management (CSKM) Vendor Landscape


August, 2012

eGain® 10 named KMWorld Trend-Setting Product of 2012


KMWorld award

April, 2012

eGain featured in KMWorld’s “100 Companies that Matter in Knowledge Management” list sixth year in a row


 

March, 2012

eGain rated a 2012 Leader in Web Support and Contact Center Search categories by premier CRM industry publication


October, 2011

eGain named to Software Magazine’s 29th Annual Software 500


 

 


September, 2011

eGain Interactive Sales Suite™ named KMWorld Trend-Setting Product of 2011


 

 

 

May, 2011

eGain inducted into KMWorld’s 2011 “Hall of Fame”


 

March, 2011

eGain lands 2011 “Rising Star” honors from CRM magazine 

Named a “Leader” in Web Support category, cited for introducing its innovative Social Experience Suite in 2010


February, 2011

eGain featured in KMWorld’s “100 Companies that Matter in Knowledge Management” list fifth year in a row


October, 2010

eGain named to Software Magazine‘s 28th Annual Software 500


 

 

 

October, 2010

eGain Social™ named a KMWorld Trend-Setting Product of 2010


March, 2010

eGain named to KMWorld magazine’s “100 Companies that Matter in Knowledge Management” Fourth Year in a Row


September, 2009

eGain Named to Software Magazine‘s Annual Software 500 List for Seventh Year in a Row


 

 

 

August, 2009

eGain Service™ 8.0 selected as KMWorld Trend-Setting Product of 2009


April, 2009

eGain named “One to Watch” in Web Self-Service by CRM magazine


April, 2009

eGain named a “Leader” in Web Interaction Management by CRM magazine


February, 2009

eGain Named to KMWorld‘s “100 Companies That Matter in Knowledge Management” for Third Consecutive Year


January, 2009

eGain Customer, Replacements, Ltd., Honored as Stevie Awards Sales and Customer Service Finalist