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March, 2012

eGain rated a 2012 Leader in Web Support and Contact Center Search categories by premier CRM industry publication

October, 2011

eGain named to Software Magazine’s 29th Annual Software 500



September, 2011

eGain Interactive Sales Suite™ named KMWorld Trend-Setting Product of 2011




May, 2011

eGain inducted into KMWorld’s 2011 “Hall of Fame”


March, 2011

eGain lands 2011 “Rising Star” honors from CRM magazine 

Named a “Leader” in Web Support category, cited for introducing its innovative Social Experience Suite in 2010

February, 2011

eGain featured in KMWorld’s “100 Companies that Matter in Knowledge Management” list fifth year in a row

October, 2010

eGain named to Software Magazine‘s 28th Annual Software 500




October, 2010

eGain Social™ named a KMWorld Trend-Setting Product of 2010

March, 2010

eGain named to KMWorld magazine’s “100 Companies that Matter in Knowledge Management” Fourth Year in a Row

September, 2009

eGain Named to Software Magazine‘s Annual Software 500 List for Seventh Year in a Row




August, 2009

eGain Service™ 8.0 selected as KMWorld Trend-Setting Product of 2009

April, 2009

eGain named “One to Watch” in Web Self-Service by CRM magazine

April, 2009

eGain named a “Leader” in Web Interaction Management by CRM magazine

February, 2009

eGain Named to KMWorld‘s “100 Companies That Matter in Knowledge Management” for Third Consecutive Year

January, 2009

eGain Customer, Replacements, Ltd., Honored as Stevie Awards Sales and Customer Service Finalist