Events

RECENT EVENTS

June 14, 2017

CX Transformation in Banking, Financial Services, and Insurance
Free eGain webinar featuring Symetra

Speakers:

• Jackie Markel, Manager, Training and Knowledge Management, Symetra
• Joyce Juette, Knowledgebase Administrator, Symetra
• Kurt VanDynHoven, Digital Transformation Director, eGain

May 16, 2017

Making Next-Gen Contact Center Agents Successful: The New Imperatives and Best Practices
Free eGain webinar featuring Forrester Research

Speakers:

• Ian Jacobs, Principal Analyst, Forrester Research
• Kurt VanDynHoven, Digital Transformation Director, eGain

May 10-11, 2017

Gartner Customer Experience & Technologies Summit
London

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March 20-22, 2017

Customer Contact Week Europe (CCW Europe)
Novotel London West | London

March 14, 2017

eGain Digital+AI Day 2017
The Brewery, London

February 20-23, 2017

CCW2017
Berlin

December 13, 2016

State of CX in North America/Europe and How to Win with AI in 2017
Free webinar featuring Forrester and eGain, and hosted by MYcustomer.com
Host: Chris Ward, Deputy Editor, MYCustomer.com

December 6–8, 2016

Gartner Application Strategies & Solutions Summit | Las Vegas
Caesars Palace

November 15–16, 2016

Forrester CX Europe | London
The InterContinental London – The O2