UPCOMING EVENTS
July 30, 2014 | 11 AM PT
Digital Transformation in Customer Service: Roadmap for Success in 2014
Webinar by eGain featuring Forrester Research
Register
September 20-October 01, 2014
2014 SHOP.ORG Annual Summit | Seattle, WA
Washington State Convention Center
View event details
October 26-28, 2014
SOCAP Annual Conference 2014 | Colorado Springs, CO
The Broadmoor
View event details
November 2-4, 2014
eGain World 2014 | San Jose
The Fairmont San Jose Hotel
View event details
November 4-7, 2014
KM World Conference | Washington, DC
Grand Hyatt Washington
View event details
January 12-15, 2015
NRF Retail’s Big Show | New York City, NY
Jacob K. Javits Convention Center
View event details
RECENT EVENTS
June 24-25, 2014
Forrester’s Forum for Customer Experience Professionals East | New York City
Hilton New York
May 19-21, 2014
Gartner Customer 360 Summit | Kissimmee
Gaylord Palms Resort and Convention Center
May 19-22, 2014
2014 Blue National Summit | Orlando
Orlando World Center Marriott
April 1-4, 2014
CRM2014 | Las Vegas
MGM Grand Hotel and Casino
January 21, 2014
Accelerating Digital Journeys with Knowledge
Third webinar from the Digital Engagement webinar series by eGain
Featuring Johan Jacobs, Executive Consultant & Former Gartner Research Director
View webinar archive
January 13-14, 2014
Retail’s BIG Show 2014
National Retail Federation’s Annual Convention & Expo Booth number 419
Jacob K. Javits Convention Center | New York City
January 14, 2014
Virtual Assistants for Digital Engagement—What, Why and How
Second webinar from the Digital Engagement webinar series by eGain
Featuring Johan Jacobs, Executive Consultant & Former Gartner Research Director
View webinar archive
December 12, 2013
Wow the Digital Consumer with Video Services
First webinar from the Digital Engagement webinar series by eGain
Featuring Johan Jacobs, Executive Consultant & Former Gartner Research Director
View webinar archive
November 28, 2013
Customer Engagement Summit 2013
Victoria Park Plaza Hotel, London
November 19-20, 2013
Forrester’s Forum For Customer Experience Professionals EMEA | London
Boost Your Customer Experience To The Next Level
November 3-5, 2013
eGain World 2013 Las Vegas
Planet Hollywood
October 10, 2013
eGain World 2013 London
Lord’s Cricket Ground
September 24, 2013
Are you ready for the digital consumer?
Online seminar by eGain featuring Forrester
July 24, 2013
Engage or Perish: Hot Trends and Innovations in Consumer Engagement
Online seminar by CRM Magazine and eGain
View the guest speaker’s presentation | View eGain’s presentation
June 10-14, 2013
IQPC Call Center Week | Las Vegas
Caesar’s Palace
June 12-14, 2013
AHIP Institute 2013 | Las Vegas
Wynn Las Vegas | Encore
May 22, 2013
Consumer Engagement in the Age of the Affordable Care Act
Online seminar by AHIP and eGain
View webinar archive
May 16, 2013
Customer engagement next practices for financial services and insurance
Online seminar featuring FSTech and eGain
May 13-16, 2013
ACCE ICMI | Seattle
Washington State Convention Center
May 09, 2013
Multi-Generational Consumer Engagement
Online seminar by eGain featuring Forrester analyst Megan Burns
April 30-May 02, 2013
NetFinance 2013 | Phoenix
The Wigwam, Litchfield Park
May 01-03, 2013
Gartner Customer 360 Summit | San Diego
Manchester Grand Hyatt
View Humana presentation | View eGain presentation
April 16-18, 2013
Stratégie Clients
Paris, France
March 13, 2013
Customer Engagement Next Practices in Property and Casualty Insurance
Online seminar sponsored by eGain
March 5-8, 2013
CRM 2013
Las Vegas
February 13, 2013
Cisco SolutionsPlus Event
Phoenix, Arizona
January 29, 2013
Excellent, Delightful or just Good Enough? Customer Experience webcast
Online seminar by a premier analyst and eGain
English
