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Events

UPCOMING EVENTS

July 30, 2014 | 11 AM PT

Digital Transformation in Customer Service: Roadmap for Success in 2014
Webinar by eGain featuring Forrester Research

Register


September 20-October 01, 2014

2014 SHOP.ORG Annual Summit | Seattle, WA
Washington State Convention Center

View event details


October 26-28, 2014

SOCAP Annual Conference 2014 | Colorado Springs, CO
The Broadmoor

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November 2-4, 2014

eGain World 2014  |  San Jose
The Fairmont San Jose Hotel

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November 4-7, 2014

KM World Conference | Washington, DC
Grand Hyatt Washington

View event details


January 12-15, 2015

NRF Retail’s Big Show | New York City, NY
Jacob K. Javits Convention Center

View event details


 

RECENT EVENTS

June 24-25, 2014

Forrester’s Forum for Customer Experience Professionals East  |  New York City
Hilton New York


May 19-21, 2014

Gartner Customer 360 Summit  |  Kissimmee
Gaylord Palms Resort and Convention Center


May 19-22, 2014

2014 Blue National Summit  |  Orlando
Orlando World Center Marriott


April 1-4, 2014

CRM2014  |  Las Vegas
MGM Grand Hotel and Casino


January 21, 2014

Accelerating Digital Journeys with Knowledge
Third webinar from the Digital Engagement webinar series by eGain
Featuring Johan Jacobs, Executive Consultant & Former Gartner Research Director

View webinar archive


January 13-14, 2014

Retail’s BIG Show 2014
National Retail Federation’s Annual Convention & Expo Booth number 419
Jacob K. Javits Convention Center | New York City


January 14, 2014

Virtual Assistants for Digital Engagement—What, Why and How
Second webinar from the Digital Engagement webinar series by eGain
Featuring Johan Jacobs, Executive Consultant & Former Gartner Research Director

View webinar archive


December 12, 2013

Wow the Digital Consumer with Video Services
First webinar from the Digital Engagement webinar series by eGain
Featuring Johan Jacobs, Executive Consultant & Former Gartner Research Director

View webinar archive


November 28, 2013

Customer Engagement Summit 2013
Victoria Park Plaza Hotel, London


November 19-20, 2013

Forrester’s Forum For Customer Experience Professionals EMEA | London
Boost Your Customer Experience To The Next Level


November 3-5, 2013

eGain World 2013 Las Vegas
Planet Hollywood


October 10, 2013

eGain World 2013 London
Lord’s Cricket Ground


September 24, 2013

Are you ready for the digital consumer?
Online seminar by eGain featuring Forrester


July 24, 2013

Engage or Perish: Hot Trends and Innovations in Consumer Engagement
Online seminar by CRM Magazine and eGain

View the guest speaker’s presentation  |  View eGain’s presentation


June 10-14, 2013

IQPC Call Center Week | Las Vegas
Caesar’s Palace


 June 12-14, 2013

AHIP Institute 2013 | Las Vegas
Wynn Las Vegas | Encore


May 22, 2013

Consumer Engagement in the Age of the Affordable Care Act
Online seminar by AHIP and eGain

View webinar archive


May 16, 2013

Customer engagement next practices for financial services and insurance
Online seminar featuring FSTech and eGain


May 13-16, 2013

ACCE ICMI | Seattle
Washington State Convention Center


May 09, 2013

Multi-Generational Consumer Engagement
Online seminar by eGain featuring Forrester analyst Megan Burns


April 30-May 02, 2013

NetFinance 2013 | Phoenix
The Wigwam, Litchfield Park


May 01-03, 2013

Gartner Customer 360 Summit | San Diego
Manchester Grand Hyatt

View Humana presentation  |  View eGain presentation 


April 16-18, 2013

Stratégie Clients
Paris, France


March 13, 2013

Customer Engagement Next Practices in Property and Casualty Insurance
Online seminar sponsored by eGain


March 5-8, 2013

CRM 2013
Las Vegas


February 13, 2013

Cisco SolutionsPlus Event
Phoenix, Arizona


January 29, 2013

Excellent, Delightful or just Good Enough? Customer Experience webcast
Online seminar by a premier analyst and eGain


MORE EVENTS