News
PRESS RELEASES
MARCH 2024
March 12
eGain to Participate in the Annual Roth Conference on March 18, 2024
March 8
GreenPath and eGain Expand Capabilities Offered by Anytime-Anywhere Virtual Financial Coach
FEBRUARY 2024
February 23
eGain to exhibit novel AI Knowledge capabilities at Call Centre World 2024 in Berlin
February 8
eGain reports growing profitability in its fiscal second quarter
DECEMBER 2023
December 12
TENAQUIP Selects eGain for Digital Customer Service
December 05
Investment Management Giant Selects eGain to Modernize Knowledge Management
NOVEMBER 2023
November 08
eGain named a visionary in the 2023 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center
November 02
eGain reports improved profitability and operating cash flow in Q1 2024
OCTOBER 2023
October 24
eGain to announce fiscal 2024 first quarter financial results on November 2, 2023
October 18
Rogue Credit Union Elevates CX with eGain Knowledge Hub
SEPTEMBER 2023
September 25
eGain Launches AssistGPT™, First-of-Its-Kind Solution to Automate Knowledge for Customer Engagement
September 14
eGain reports fiscal 2023 fourth quarter and full year financial results
September 05
eGain to Announce Fiscal 2023 Fourth Quarter and Full Year Financial Results on September 14, 2023
AUGUST 2023
August 29
eGain Solve™ 2023 Ushers the Era of Knowledge Automation, Ignited by Generative AI
JULY 2023
July 20
eGain Partners with Talkdesk to Modernize Customer Service
JUNE 2023
June 27
eGain launches one-of-a-kind pilot program for generative AI
PRESS CLIPPINGS
MARCH 2024
March 13
Knowledge Management and Generative AI: BFFs that Assure Mutual Success – eGain
KMWorld
March 13
KMWorld 100 Companies That Matter in Knowledge Management 2024
KMWorld
FEBRUARY 2024
February 26
eGain Debuts AssistGPT™ at CCW Berlin, Revolutionizing Customer Service with AI
BNN Breaking
February 13
Healthcare CX: How to Go from Ailing to A-Class
Smart Customer Service
DECEMBER 2023
December 19
TENAQUIP selects eGain to revamp its customer service
KMWorld
NOVEMBER 2023
November 30
Manufacturing Sector CX: How to Go from Stagnant to Standout
CustomerThink
November 27
KM and Customer Engagement in the Age of AI: Q&A with Ashu Roy, CEO eGain
KMWorld
November 9
2023 KM PROMISE AWARD WINNER: eGain
KMWorld
November 8
Gartner Magic Quadrant for the CRM Customer Engagement Center 2023
CX Today
OCTOBER 2023
October 6
AssistGPT by eGain: The Shortcut to Effortless Customer Engagement Knowledge
CustomerZone360
October 5
What You Should Know About AI and Knowledge Management in the Contact Center
NoJitter