Webinar | The Best Use Cases for Generative AI in Digital Customer Service

Generative AI has created exciting new opportunities to elevate and automate customer service and knowledge management (KM). What are the practical customer service use-cases for generative AI? How can you mitigate risk and maximize value? Attend our session to find out.

Register for our upcoming webinar with Forrester to learn more.

  • Date: August 30, 2023
  • Time: 11 am Pacific Time/ 1 pm Central Time

Speakers

Christina McAllister

Christina McAllister
Senior Analyst
Forrester

Ian Jones

Ian Jones
Head of Strategic Solutions
eGain

Register for the webinar

Play video: ChatGPT and Generative AI for CX - Hype, Reality, what to know and do

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