The Best Use Cases for Generative AI in Customer Service | webinar

eGain and CMSWire webinar

If you manage contact center/customer service operations or you are in charge of transforming CX, AX (agent experience), or EX (employee experience), do you wonder what you need to know and do with generative AI, so you can get ahead of your peers in leveraging this disruptive innovation? What are the practical customer service use-cases for generative AI? How can you mitigate risk and maximize value?

Watch this webinar to get answers to your questions.

Speakers