Trusted Knowledge. Straightforward pricing.
Pricing that scales with your AI and CX deployments, not against them.
AI KNOWLEDGE HUB
eGain AI Knowledge Hub
$25
per user per month
The knowledge foundation for enterprise AI and CX automation. eGain AI Knowledge Hub provides trusted knowledge across your organization so every AI interaction is accurate, consistent, and compliant
AI AGENT
eGain AI Agent
$0.50
per resolution
or
$25
per user
per resolution
per resolution
Automate customer resolutions with AI grounded in trusted knowledge. Pay per resolution to align cost directly to AI performance, or per user for predictable monthly spend.
Trust requires verification. Evaluator continuously monitors knowledge accuracy, agent performance, and resolution quality across your deployment.
COMPOSER
eGain Composer
Free
to build and test
Build and test at no cost. When you move to production, pricing follows the underlying eGain products your app uses.
CONNECTORS
eGain Connectors
$249
per user per month
One knowledge platform connected everywhere. eGain Connectors integrate with contact center platforms, CRM and desktop tools, and leading AI systems. Browse the eGain Marketplace
* Suggested list prices shown.
Try Before You Buy
CONNECTORS
eGain Connectors
Start using eGain today. Explore core capabilities at your own pace.
GUIDED PILOT
Innovation in 30 Days
A no-cost, 30-day pilot with eGain’s implementation team. Prove measurable outcomes before you commit.
