Modular, Full-Stack Developer Platform for AI-Knowledge Business Applications
Trusted Knowledge
Retrieval Engine
Agentic AI Flows
User Experience
Compose and configure agentic flows that deliver accurate and compliant answers and experiences to fit your business needs
AI Knowledge Hub
eGain’s Award-winning solution for integrating and synthesizing siloed enterprise content, delivering Trusted Knowledge and compliant workflows across your organization
AI Agent
Agentic solutions, powered by Trusted Knowledge, executing assured actions and delivering automated customer journeys, reliably and efficiently.
Experience Connectors
CCaaS connectors including Amazon Connect, Genesys, and Talkdesk. Desktop connectors including Salesforce, SAP, and Zendesk.
Developers have access to enterprise ready APIs and tools to build with speed and confidence
Robust application interfaces (APIs)
Model Context Protocol (MCP) servers
SDKs and connectors for popular knowledge and content systems, CX desktops, and collaboration tools
Powerful tools for prompt management and quality assurance
