APQC Reports: The Great Retirement

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Every year, 3.6 million baby boomers are exiting the workforce with their retirement cresting in 2025. With this “Great Retirement,” also called “The Silver Tsunami,” Organizations face an imminent risk of losing critical institutional knowledge. While leadership is aware of the issue, many still lack consistent strategies to capture, retain, and transfer the departing expertise.

Based on the input of 1000 respondents from Global 1000 companies, this survey, conducted by APQC (American Productivity and Quality Center), explores where companies are in their plans to retain at-risk knowledge and leverage AI to automate the process.

Topics in the report include:

  • The looming threat of knowledge loss due to workforce retirement
  • Best practices for capturing and transferring employee expertise
  • How AI is being used to support KM efforts
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