A DAY IN WASHINGTON | APRIL 10
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eGain
Customer
Meetup
Government Edition
Elevate your CX and knowledge management strategies with tailored insights and networking opportunities exclusively for the government sector!
Grand Hyatt,
1000 H Street NW, Washington, D.C.
View demos of the latest and greatest versions of eGain products
Drive exceptional citizen experiences and improve your agency’s citizen engagement metrics
Bring all your FAQs and get them answered
Demystify gen AI and turbocharge knowledge innovation
Agenda
Wednesday, April 10
8:00 – 9:00 am
Breakfast
9:00 – 9:15 am
Welcome Keynote
9:15 – 10:00 am
Agency Success @ Scale
Knowledge-Powered Transformation in Government
Featuring success stories from IRS and the VA
10:00 – 10:15 am
Coffee Break
10:15 – 12:00 pm
Customer Roundtable
12:00 – 1:00 pm
Lunch
GEN AI BOOTCAMP
1:00 – 2:00 pm
Showcase
Demo of how Gen AI elevates CX and EX
2:00 – 3:00 pm
Masterclass
3:00 – 3:15 pm
Coffee Break
3:15 – 4:30 pm
Workshop
Hands on with Gen AI
4:30 – 7:30 pm
Reception
Sorry, registration is closed!
