Solve
26.
MAY 6-7, 2026
SOFITEL LONDON
HEATHROW
The Premier AI-Powered Knowledge Management Conference for CX Automation
Discover why trusted AI-powered knowledge is the essential foundation for CX automation success and AI-ROI – with actionable strategies, real-world studies, and proven frameworks that show how companies are leveraging AI to automate and maintain trusted knowledge bases, drive measurable business outcomes, and deliver successful AI implementations at scale
What customers say
We were really impressed by the eGain platform, particularly the native capabilities around AI-powered search and content creation, the out-of-the-box integrations with Zendesk, Salesforce and SharePoint.
Stacy Young
Senior Manager, EE
Our Speakers
Stay tuned…
Hear trailblazers from Global 2000 companies share cutting edge AI success stories in their journey to create trusted knowledge and transform customer service.
Hear from luminaries on the future trends and directions of AI-powered knowledge management for the enterprise.
Learn how AI-powered Knowledge Automation, combined with agentic tools reduces cost of service by 75%, while improving CX and AX.
Speakers from recent
solve events
Get expert insights into eGain products
AI Knowledge Hub
eGain’s Award-winning solution for integrating and synthesizing siloed enterprise content, delivering automated Trusted Knowledge and compliant workflows across your organization.
AI Agent
Agentic solutions, powered by Trusted Knowledge, executing assured actions and delivering automated customer journeys, reliably and efficiently.
Composer
Compose and configure agentic flows that deliver accurate and compliant answers and experiences to fit your business needs
New Product Releases
New solutions and tools bringing AI-Powered Knowledge and AI ROI to more parts of the enterprise
Agenda
DAY 1| Wednesday, May 6
- Check-in and Breakfast
- Keynote by eGain CEO, Ashu Roy
- New Products and Solutions
- Lunch and Demos
- Customer Showcase
- Drinks and Demos
DAY 2| Thursday, May 7
- Breakfast
- AI Knowledge Method Workshop
- Lunch
- Agentic AI Workshop
- Developer Workshop
Reserve your seat today!
Attendance is complimentary with registration but seats are limited.
