Generative AI for Customer Service: Success Stories and Lessons Learned | Webinar
Featuring ESB Networks, leading utility in Ireland
A stunning stat from the Harvard Business Review for you to consider:
80% of AI projects have failed!
The burning question today:
How do you safely implement and unleash business value for CX and EX (employee experience) from Gen AI? What are the lessons learned from early deployments?
The answer:
Watch the recording of the webinar, featuring a real-world success story from ESB Networks, the leading utility in Ireland.
Speakers
Cian Griffin
Business Lead,
Customer Experience Program,
ESB networks
Christian Verbois
Principal Business Analyst,
eGain
