Our knowledge management and digital engagement capabilities are consistently rated #1 by Gartner and Forrester. And now we have made them even better.
eGain 21, our upcoming release, is packed with new features, improved security, and richer APIs. The suite capabilities are organized in three simple hubs and a platform:
|Knowledge Hub: Agent Knowledge, Process Guidance, Virtual Assistance, and Self-Service||Messaging Hub: Messaging, Social, Mobile, Web, Email, Secure Messaging, Cobrowse, Video Chat, and Calltrack|
|Analytics Hub: Contact Center Analytics, IVR Analytics, UC Analytics, and Journey Analytics||Composable Experience Platform: APIs, SDKs, Connectors, SOC-2, FedRAMP, Hitrust, GDPR, and PCI|
Learn more about eGain 21 in a webinar series (one for each hub and platform), supported by a panel of our product managers and software architects to answer your questions in real-time.
Register now to reserve your seat and see you soon!
eGain Knowledge Hub™: The Best Knowledge Solution Just Got Better!
Wednesday, August 25 | 8.30 am PDT
eGain Messaging Hub™: From Siloed Mess to Unified Harmony
Wednesday, September 1 | 8.30 am PDT
eGain Analytics Hub™: Orchestrate Customer Journeys and Contact Center Operations
Wednesday, September 15 | 8.30 am PDT
eGain Composable Experience Platform™: Connect, Solve, Optimize
Wednesday, September 29 | 8.30 am PDT
You just register once to attend all the webinars and at the end of each webinar, we will hold a raffle to give away wine.com e-coupons ($25) for 25 attendees so you can celebrate with us!