Knowledge Management Software Risk-Free Pilot

eGain Innovation in 30 Days™ for Knowledge

Experience the difference with no upfront commitment!

Your use case

Knowledge for agent assistance (eGain Knowledge Desktop, eGain Knowledge embedded/ integrated to existing customer desktops)
Knowledge for self-service (Web Self-Service or Conversational Self-Service)

Our risk-free production pilot offer

Our eGain Knowledge Hub™, our cloud
Two weeks of discovery and configuration
Two weeks of operation
Then you decide: Continue or quit
No cost, no catch, no commitment

What Analysts Say About eGain

Top score in the 2023 Gartner Critical capabilities report for the CRM customer engagement center for knowledge management + digital engagement + composable experience platform

Top score for “current offering” (that is, product) in the 2021 Forrester New Wave (most recent report) on Digital-First Customer Service

According to Gartner, organizations at advanced stages of digital transformation will find that poor customer experience is their biggest barrier to further success.
A Forrester Consulting consumer survey revealed that lack of knowledge across contact center agents and self-service systems is the biggest barrier to getting good customer service.

Powered by AI reasoning, ML, Natural Language Processing, and analytics, eGain Knowledge Hub™, a rich, one-stop knowledge management solution for the digital-first, remote-first era fills a huge gap in digital customer engagement, while eliminating chaos from islands of knowledge and customer context.

Let us help you fill this knowledge gap with a risk-free production pilot of eGain Knowledge Hub.

CLIENT REVIEWS

“Good speed to implementation from the (Innovation in 30 days) program.”
– Multibillion dollar utilities client

“(We could) test a highly viable solution (with the Innovation in 30 days program) in a real world scenario. Allowed us to get to critical mass quickly.”
– Hypergrowth SaaS client