Knowledge Management Software Risk-Free Pilot
eGain Innovation in 30 Days™ for Knowledge
- According to Gartner, organizations at advanced stages of digital transformation will find that poor customer experience is their biggest barrier to further success.
- A Forrester Consulting consumer survey revealed that lack of knowledge across contact center agents and self-service systems is the biggest barrier to getting good customer service.
Powered by AI reasoning, ML, Natural Language Processing, and analytics, eGain Knowledge Hub™, a rich, one-stop knowledge management solution for the digital-first, remote-first era fills a huge gap in digital customer engagement, while eliminating chaos from islands of knowledge and customer context.
Let us help you fill this knowledge gap with a risk-free production pilot of eGain Knowledge Hub.