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Juni 8, 2017

The US and the UK: Arguably divided by the same language, but undoubtedly united by the same contact center agent pain points

George Bernard Shaw famously said that the US and England were divided by a common language. He would not say the same about contact center agents—CSRs in both geographies are…

WeiterlesenThe US and the UK: Arguably divided by the same language, but undoubtedly united by the same contact center agent pain points
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