Software Engineer—Full Stack Developer

eGain customer engagement solutions deliver digital transformation for leading brands – powered by virtual assistance, AI, knowledge, and analytics. Our comprehensive suite of applications help clients deliver memorable, digital-first customer experiences in an omnichannel world. To find out more about eGain, visit https://www.egain.com.


Location: Pune, India

Experience: 1 to 4 years

Job description

We are looking for Full Stack Developer who will work within our development team and possess general skills across a number of technologies. This role will cover most aspects of the software development cycle, including requirements capture, development and testing. Working within a small team of skillful developers, the developer will contribute to further development, support and maintenance of our eGain® Analytics™ software.


  • Contribution to most levels of our extensive system architecture, predominantly mid-tier like the Application Server
  • You will build and deliver high-quality, high-volume, high-availability and high-performance solutions to our enterprise grade global customer base as well as our cloud based SaaS offering
  • Actively assist QA with acceptance criteria
  • Assist Technical Support in supporting customer-escalated product issue and queries
  • Provide support for the team’s continuous integration practice, but extending/ maintaining CI scripts, etc., when required
  • You will analyze code quality and continually assess risk to ensure that high quality solutions are delivered
  • You will be responsible for on-time delivery and ensuring your work meets the technical standards of the department


  • Demonstrable experience of application level .NET development using C# and ASP.NET
  • Experience of integrating Web Services
  • Working knowledge of Microsoft SQL Server and experience of development using Entity Mapping Frameworks
  • Ability to write well structured, testable, easy to understand code
  • Self-motivated, professional, enthusiastic, reliable
  • Ability to work well in a team, and problem-solve collaboratively
  • Quick learner, capable of learning new technologies in a short period of time
  • Up to 4 years of relevant experience
  • Engineering degree preferred

Desirable skills

  • Experience working with the SQL Server BI stack (SSIS, SSRS, SSAS)
  • Experience of development using Entity Mapping Frameworks
  • Working knowledge of common web technologies, e.g., JavaScript, HTML5, CSS, AngularJS

To apply

Send your resume and cover letter in MS Word, to adhal@egain.com, and include the position in the subject line of the email.