Multimedia Designer

eGain customer engagement solutions deliver digital transformation for leading brands – powered by virtual assistance, AI, knowledge, and analytics. Our comprehensive suite of applications help clients deliver memorable, digital-first customer experiences in an omnichannel world. To find out more about eGain, visit https://www.egain.com.


Location: Sunnyvale, CA

We are looking for a multimedia designer to work with our creative and marketing team. Candidates should have a solid background in motion graphics design and video editing, and strong conceptual design, storytelling, and communication skills to create visually compelling videos and multimedia graphics for internal and external audiences across digital platforms.

Key responsibilities

  • Create videos / motion graphics for marketing events, website, and intranet
  • Conceptualize and create style frames and storyboards
  • Edit, enhance, or create videos
  • Upload / manage videos across digital channels (YouTube, Vimeo)

The ideal candidate is

  • Who collaborates openly and effectively with team members
  • Great at traditional and visual communication
  • A self-starter, who is passionate about their work
  • Able to take direction and push a project with minimal supervision
  • Able to positively absorb criticism about their work


  • Proficiency with Adobe Creative suite, Final Cut Pro
  • Strong skills in video and audio editing
  • Ability to multitask and handle multiple projects at once
  • Be open to feedback, and willing to make changes to designs
  • Understand brand consistency, have an excellent eye for detail, and be able to strictly follow brand guidelines
  • Has a flexible approach when working in a team
  • Capable of producing quality work to tight deadlines and able to manage several tasks simultaneously

To apply

Send your resume and cover letter in MS Word to tchin@egain.com, and include the position in the subject line of the email.