Hundreds of global brands trust eGain to automate customer engagement and empower employees in a digital-first world. Powered by knowledge and AI, our solution is top-rated by Gartner and Forrester.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.


Location:  Sunnyvale, CA
Experience: 2 – 6 Years


  • Plan, execute, and optimize field marketing programs, including brick-and-mortar events such as trade shows, meet-ups, and executive meets, as well as webinars, content syndication programs, B2B social marketing, and other digital marketing activities
  • Lead cross-functional team, including business development and sales, to manage event presence and execution
  • Set up and tear down booth and drive traffic to the booth by actively engaging and networking with prospects
  • Diligently monitor and report on event performance and document what worked as well as areas for improvement ensure robust follow-up with leads
  • Provide ad hoc support for various other marketing activities, depending on interest and skills

Education and Experience

  • 2-6 years of relevant experience in one or more of the following: marketing coordination/execution, event management, demand generation, lead generation, inside sales
  • Track record of diligent, best-practice execution and optimization of programs
  • Ability to think strategically and execute tactically. Strong problem-solving skills and attention to detail
  • Diploma from accredited college/university
  • Excellent oral and written communication skills
  • Experience with B2B SaaS companies in the contact center/customer experience/knowledge management space is a plus.
  • 20% travel will be required

Personal Attributes

  • Self-motivated, proactive, and diligent
  • Collaborative and transparent
  • Hungry to make a difference
  • Aligned with eGain values and strategy

Our Hiring Process is “Easy with eGain”

Step 1: Written test (should take roughly 120 minutes of your time)

  • Aptitude section
  • Functional section

We will let you know within 2 business days of taking the test if you have progressed to the interview stage. The interview will be scheduled no later than 7 calendar days after the test.

Step 2: Panel interview (max 60 minutes)

Next Step

Email your resumé to [email protected] with the position title “Marketing Coordinator” in the email subject.


  • The base salary range is $60,000 to $100,000. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.
  • Performance-based bonuses are tied to individual and company performance.
  • Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Restricted stock or stock option grants, subject to company policies and performance.

Please note that the compensation package can vary based on the candidate’s qualifications and experience level.

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