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Content Marketing Specialist

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Hundreds of global brands trust eGain to automate customer engagement and empower employees in a digital-first world. Powered by knowledge and AI, our solution is top-rated by Gartner and Forrester.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If for you work is fun, talk to us. We will not waste your time.


POSITION: CONTENT MARKETING SPECIALIST

Location: Sunnyvale, CA

Experience: 0-2 yrs

Duties/Responsibilities

  • Write punchy, high-quality marketing content, including email copy for content marketing and event demand generation, landing pages, press releases, etc.
  • Provide ad hoc support for various marketing activities, depending on interest and skills

Education and Experience

  • 0-2 years of relevant experience in writing compelling marketing content
  • Diploma from accredited college/university
  • Excellent oral and written communication skills
  • Experience with B2B software companies in the contact center/customer experience/knowledge management space is a plus
  • Occasional travel may be required

Skills

  • Proactive and diligent
  • Collaborative and transparent
  • Hungry to make a difference
  • Aligned with eGain values and strategy

Our Hiring Process is “Easy with eGain”

Step 1: Written test (should take roughly 120 minutes of your time)

  • Aptitude section
  • Functional section

We will let you know within 2 business days of your taking the test if you have progressed to the interview stage. The interview will be scheduled no later than 7 calendar days after the test.

Step 2: Panel interview (max 60 minutes)

Step 3: Selection: You will receive a written offer, if selected, within 3 days of the interview.

Next Step

Email your resumé to achille@egain.com with the position title “Content Marketing Specialist” in the email subject.