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Contact information

To contact eGain Technical Support, you can:

Submit an online request through the form on this page.
Call +1 866 SUSTAIN (North America) or +44 (0) 1753 464646 (International). Make sure you have your license number available when you call Technical Support.

Request for Assistance Form

* denotes a required field

Company Details

Support account number:

EGSP-

Company:*

License type:*

Support level:*

Region:*

Contact person details

First name:*

Last name:*

Email address:*

Phone number:*

Product details

Product:*

Version:*

Module: *

Server operating system:*

Application database: *

Hotfix level:*

Issue details

Severity:*

Type:*

Summary:*(Please limit the characters to 100 or less)

How can we help you?
(If possible, please include the steps to reproduce the issue):*

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