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Press releases
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August
10, 2010
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Vodafone
Portugal Delivers Superior Online Customer
Experience with eGain
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March
10, 2010
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US
communications providers improve slightly
in subscriber service overall, but channel
silos get deeper
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March
03, 2010
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Pan-European
Survey Reveals Telecoms Consumers Want
Love, Not Discounts
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February
15, 2010
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eGain and CelFocus Partnership Brings
Technology Innovation to Telecoms Customer
Service Operations
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February 02, 2010
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eGain
Showcases Innovations in Telecoms eCare
at Mobile World Congress, 15-18 February
at Booth # D58, App Planet
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July
21, 2009
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eGain-WorldManuals
Partnership Advances Customer Support
for Mobile Devices
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December
10, 2008
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North
American communications companies fall
short in customer service through electronic
channels
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January
08, 2008
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Strategic
partnership formed between Cystelcom
and eGain
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September
25, 2007
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MTN
to enhance customer experience with
eGain-enabled multichannel customer
service
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August
12, 2005
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Aliant
offers customers new online self-service
options
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| June
29, 2005 |
Aspect
Communications and eGain announce validation
of eGain's email response system on
latest release of aspect uniphi suite
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| December
01, 2003 |
Vodafone
Ireland invests in eGain Knowledge for
Irish contact centre operations
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| September
24, 2002 |
eGain
Knowledge increases Virgin Mobile's
customer satisfaction |
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FIND
OUT how an eGain-powered CIH can help telecoms turn customer
service into a true differentiator |
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