| |
|
|
 |
|
|
|
|
|
Implementation
|
|
eGain
hosted options
eGain delivers complete, field-tested
hosted solutions for customer service. With
eGain's Hosted Option, you can deliver service
your customers will remember and come to depend
on.
More Robust
Includes built-in redundancies, fail-over,
disaster recovery, and wrap-around security
for the highest availability around the clock.
More availability
Our goal is 100% availability: 24 X 365.
We continuously monitor and improve our infrastructure
while investing in expertise that can resolve
problems before they occur.
More applications
eGain eService Enterprise offers hosted customer
service application solutions including Self
Service, Live Web, Email and Call Center.
More tools and services
eGain's Hosted Options
allow you to choose from a suite of tools
and services to support rapid business growth.
You benefit from network consulting services,
testing lab resources, remote access, custom
reporting, additional disaster protection
measures, performance monitoring, corporate
email services, and more.
More security
eGain's Hosted Solutions include multi-level
security that eliminates single points of
failure and security risks within the network,
systems and physical locations.
Guaranteed success
Hundreds of companies have chosen eGain's
hosted solutions for managing their customer
communications. All have one thing in common:
They trust eGain to understand their customer
service needs and to over-deliver with broad
applications and extensive services to meet
those needs.
|
|
|
|
|
