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News & events


Recent press releases

   

Recent press clippings

May 8, 2008
eGain announces financial results for the third fiscal quarter ended March 31, 2008

April 29, 2008
eGain powers customer service at UK energy giant

April 23, 2008
eGain to Announce Third Quarter Fiscal 2008 Financial Results

April 20, 2008
eGain and Consilium Software sign strategic partnership to provide solutions for Unified Customer Communications to the Asia Pacific market

April 17, 2008
eGain to host online seminar featuring leading independent analyst firm and CRM publication on the 2008 state of customer service in North America

April 10, 2008
eGain Provides Selected Preliminary Financial Results for the Third Fiscal Quarter

April 9, 2008
eGain named "One to Watch” for 2008 by CRM Magazine

April 2, 2008
Eniro turns over a new page with eGain

March 27, 2008
Cystelcom, Verint & eGain Communications combine forces at Cisco Expo 2008 in Madrid

March 18, 2008
eGain hosts webinar with KM World and JupiterResearch on Multidimensional Knowledge Management™

    May 2008
Internet Retailer
How Replacements gets more out of its contact center

May
2008
Catalog Success

9 Ways to Improve Your Customer Service - Webinar demonstrates how marketers can integrate channels to improve customer service

May
2008
Chain Store Age

A New Mix of Services

April 2008
1to1media
Customer Service Woes

April 2008
ITWeb
eGain powers customer service at UK energy giant

April 2008
ITPro
Energy firm moves to online self-service

April 2008
WallSt.net
“3 Minute Press Show” featuring Ashu Roy, Chairman and CEO

April 2008
Contact Management
Study finds most firms offer inadequate customer service

March 2008
NACC newsletter
Business Value of Contact Center Knowledge Management: A Strategic Perspective
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