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eGain Scandinavia
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Who
We Are
eGain provides Global 2000 companies with
Enterprise Interaction Management (EIM) software
to transform call centres into multi-channel
eService networks. Our best-of-breed applications
include Web self-service, live online assistance,
email-based communications and enterprise-wide
knowledge management - all designed to integrate
with your contact centre. Companies use eGain
solutions to achieve better operational efficiency
and increase customer satisfaction, resulting
in greater returns on investment.
Our Customers
eGain has over 800 customers across the globe,
including 24 of the 50 largest global corporations.
eGain customers include ABN Amro, BBC, BMW,
Cegetel, Credit du Nord, DaimlerChrysler,
Egg, Folksam, KPA, KPN Orange, Lloyds TSB,
Old Mutual, Posten, PPM, and SEB.
Alliances and Affiliates
eGain recognizes the value to our customers
of creating a community of consultants, outsourcers,
and solution and technology providers through
a robust alliance and affiliate program. Through
such a holistic community, we offer our customers
the means to quickly implement a comprehensive
Knowledge-driven eService Solution. eGain
works closely with Logica as our Strategic
Alliance Partner across the Scandinavian region
focusing on providing end-to-end knowledge-driven
eService solutions.Our alliance and affiliate
partners in the Scandinavian region include:
LogicaCMG and Uniweb
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Contacting eGain
eGain serves customers worldwide including
Europe, the USA, the Middle East and Africa.
The European headquarters is situated in the
United Kingdom, with offices in Ireland, France,
Italy, The Netherlands, and Spain. eGain and
its subsidiaries have been operating in Europe
since 1990. eGain has local resellers in the
Scandinavian region. For more information,
please contact us at:
eGain Communications BV
Zekeringstraat 17-23
1014 BM Amsterdam
The Netherlands
Phone: +31-20-5708934
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