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eGain to announce second quarter fiscal 2011 financial results

Teleconference Scheduled for Monday, February 7, 2011

Mountain View, Calif., January 26, 2011 – eGain Communications Corporation (OTC BB: EGAN.OB), a leading provider of customer service and contact center software for in-house or on-demand deployment, today announced that it will conduct a conference call at 5:00 p.m. EST on Monday, February 7, 2011 to discuss its second quarter fiscal 2011 results, which will be released after market close on that day.

This call will be webcast on the Investor Relations section of eGain’s web site at www.egain.com. A replay will be made available for a period of one week following the call on the company’s Investor Relations web site or by dialing (703) 925-2533 (international) or (888) 266-2081 (domestic) with ID #1511111.

About eGain

eGain (OTCBB: EGAN.OB) is a leading provider of customer service and contact center software for in-house or on-demand deployment. Trusted by prominent enterprises worldwide, eGain has been helping businesses achieve and sustain customer service excellence for more than a decade.

To find out more about eGain, visit www.eGain.com or call the company’s offices: 800-821-4358 (United States), 1753-464646 (UK and Continental Europe).

Note: eGain is a registered trademark, and the other eGain product and service names appearing in this release are trademarks or service marks, of eGain Communications Corp. All other company names and products are trademarks or registered trademarks of their respective companies.

eGain Communications:

Phone: 408-636-4505
Email: press@egain.com

CCG Investor Relations:

Kalle Ahl, CFA, Account Manager
Phone: 646-833-3417
Email: kalle.ahl@ccgir.com