eGain to announce fiscal fourth quarter and year-end financial results

Teleconference scheduled for Wednesday, August 31, 2011

Mountain View, CA (August 19, 2011) – eGain (OTC BB: EGAN.OB), a leading provider of customer service and contact center software for in-house or on-demand deployment, will announce its fiscal 2011 fourth quarter and year-end financial results after the close of regular market trading on Wednesday, August 31, 2011. A press release will be transmitted to the news media immediately following the close of the market on August 31st. The Company will also hold a conference call to discuss the results at 2:00 p.m. Pacific Time (5:00 p.m. ET).

What: eGain’s fiscal 2011 fourth quarter and year-end financial results conference call

When: Wednesday, August 31st at 2:00 p.m. Pacific Time (5:00 p.m. ET)

Webcast: A live and archived webcast of the conference call can be accessed from the investors section of eGain’s website at www.egain.com

Dial In: To access the live call, dial (866) 871-4879 (U.S. toll free) or (703) 639-1472 (international) and request the “eGain” call

Replay: An audio replay of the conference call can be accessed at (888) 266-2081 (U.S. toll-free) or (703) 925-2533 (international). The replay will be available starting two hours after the call and remain in effect for one week. The required pass code is 1548440.

About eGain

eGain (EGAN.OB) is a leading provider of customer service and contact center software for in-house or on-demand deployment. Trusted by prominent enterprises worldwide, eGain has been helping businesses achieve and sustain customer service excellence for more than a decade.

Headquartered in Mountain View, California, eGain has operating presence in North America, EMEA and APAC. To learn more about us, visit www.eGain.com or call our offices: +1-800-821-4358 (US), +44-(0)-1753-464646 (EMEA), or +91-(0)-20-6608-9200 (APAC). Also, follow us on Twitter at http://twitter.com/egain and Facebook at http://facebook.com/egain.

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Communications Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

Company contact:

Eric Smit
CFO
eGain
650-230-7500
ir@eGain.com

Investor contact:

Charles Messman or Todd Kehrli
MKR Group, Inc
323-468-2300
egan@mkr-group.com