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eGain announces NASDAQ listing

NASDAQ Trading Expected to Start October 12, 2011 Under Symbol “EGAN”

Mountain View, Calif. (October 11, 2011): eGain (OTC BB: EGAN.OB), a leading provider of cloud and on-premise customer interaction hub software, today announced the NASDAQ Stock Market LLC has approved its application for listing of the Company’s common stock under the symbol “EGAN”. Trading on the NASDAQ Capital Market is expected to begin on October 12, 2011.

“Listing on the NASDAQ exchange is an integral part of our plan to build shareholder value and strengthen our shareholder base,” said Ashu Roy, eGain CEO. “The NASDAQ listing will provide increased visibility and a broader range of investors access to our stock as we strive to deliver the best knowledge-powered customer interaction product to the global market.”

About eGain

eGain (OTCBB: EGAN.OB) is the leading provider of cloud and on-premise customer interaction software for sales and service. For over a decade, eGain solutions have helped improve customer experience, grow sales, and optimize service processes across the web, social, and phone channels. Hundreds of global enterprises rely on eGain to transform fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs). To find out more about eGain products, visit http://www.egain.com/products/index.asp

Headquartered in Mountain View, California, eGain has operating presence in North America, EMEA and APAC. To learn more about us, visit www.eGain.com or call our offices: +1-800-821-4358 (US), +44-(0)-1753-464646 (EMEA), or +91-(0)-20-6608-9200 (APAC). Also, follow us on Twitter at http://twitter.com/egain and Facebook at http://facebook.com/egain.

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This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including statements relating to the Company’s beliefs that listing on the NASDAQ exchange is an integral part of its plan to build shareholder value and strengthen its shareholder base; that the listing will provide increased visibility and a broader range of investors access to its stock. Forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially, and reported results should not be considered as an indication of future performance. These risks and uncertainties include, but are not limited to: general and regional economic conditions, currency exchange rate fluctuations, the overall demand for enterprise software and services, governmental budgetary constraints or shifts in government spending priorities, general political developments, and other risks detailed from time to time in the Company’s SEC reports, including its Annual Report on Form 10-K for the fiscal year ended June 30, 2011. The Company disclaims any intent or obligation to update these forward-looking statements.

Note: eGain is a registered trademark, and the other eGain product and service names appearing in this release are trademarks or service marks, of eGain Communications Corp. All other company names and products are trademarks or registered trademarks of their respective companies.

Company contact:

Eric Smit
eGain
Phone: 650-230-7500
Email: iregain@eGain.com