Sunnyvale, CA (September 25, 2019): eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, is offering free, working customer service chatbots at its Experience 360™ conference on October 15, 2019 at the Hyatt Regency O’Hare in Chicago. Attendance is free at the event, featuring at-scale success stories from Fortune 500 clients who have transformed customer, agent, and business stakeholder experiences, AX + BX + CX = DX™.
Both workshops have limited spots. eGain experts will start working with attendees on pre-workshops tasks in the week leading up to the conference.
“These offers raise the bar in making it easy to digitalize self-service and the agent desktop,” said Ashu Roy, eGain CEO. “Our clients are delighted with the ease and depth of our omnichannel engagement solutions, infused with robust AI and rich knowledge capabilities.”
On the agenda also is a visionary presentation on what contact centers will look like in 2025 and how CX leaders can future-proof their operations for this change. The event will feature a demo lounge, easy access to experts, product conversations during breaks, and a cocktail reception.
Easy Experiences, Invisible Technology
Ashu Roy, eGain CEO
Contact Center 2025
Ian Jacobs, Principal Analyst, Forrester Research
Digital transformation journeys with eGain
Next practices and ideas
Note: All sessions are subject to change without notice.
eGain omnichannel customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys. To find out more about eGain, visit http://www.egain.com.
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